27035 - Radiology Tech Assistant

WVU Medicine; Charleston, Northern (WV, KY); Hybrid; USD 30,000 - 42,000; Full time

Job summary

WVU Medicine is seeking a Radiology Support Specialist to assist with patient flow and basic imaging procedures under supervision. Responsibilities include greeting patients, answering calls, verifying orders, and aiding radiologic staff in routine imaging while ensuring patient comfort and safety.

The role requires a high school diploma and BLS certification within 30 days of hire, with preferred experience in a clinical setting.

Qualifications

• High school diploma or equivalent.
• Obtain certification in Basic Life Support within 30 days of hire date. Competency in safe patient handling equipment.

Responsibilities

• Greets patients and facilitates the patient’s department experience.
• Answers calls promptly and identifies unit.
• Verifies orders and notifies physicians of inaccuracies.
• Assists Radiologic Technologists in planning and performing routine imaging.
• Prepares patients for basic examinations and procedures.
• Transports patients to and from imaging areas as needed.
• Maintains a clean, safe environment to prevent infection.

Skills

Patient care

Phone etiquette

Communication

Team collaboration

Multi-tasking

Safety & infection control

Radiology systems knowledge

Education

High school diploma

Basic Life Support (BLS) certification

Tools

Radiology information systems

Job description

Welcome! We’re excited you’re considering an opportunity with us!

Below, you’ll find other important information about this position.

Provides support for the delivery of a full range of medical imaging procedures. Assists and Performs a variety of technical and patient care related duties enhancing the effective and efficient delivery of radiology services under the direct and indirect supervision of the registered professional technologist.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High school diploma or equivalent.
2. Obtain certification in Basic Life Support within 30 days of hire date. To be completed as established by department: (Administered at Department level) 1. Competency in the use of safe patient handling equipment.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. One (1) year of experience in a clinical setting

CORE DUTIES AND RESPONSIBILITIES:

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Greets patients upon arrival to the Radiology department and consistently facilitates the patient’s department experience.
2. Answers all phone calls in a timely and courteous manner, identifying self and unit at all times.
3. Upon receiving written orders, verifies completeness and notifies ordering physicians of any inaccuracies.
4. Supports the Radiologic Technologists in the planning and execution of routine imaging procedures meeting the standards of the department.
5. Prepares patients for basic examinations and diagnostic procedures according to department procedure.
6. Informs appropriate personnel of patient arrival for appointment.
7. Assesses the patient’s needs related to comfort, and provides support accordingly.
8. Provides direct patient care as needed to facilitate routine imaging services.
9. Safely assists in the transport and handling of all patients according to WVUH’S patient handing policy.
10. Escorts the patient to and from the procedure room and assists as needed with patient arrival and departure from the department.
11. Maintains a clean and safe environment according to department procedures to help prevent and/ or control infection to provide for safety of patient, visitors and employees.
12. Promotes the team approach to providing Radiology services by positively interacting with the technical, support, nursing, residents and medical staff.
13. Observes and reports all patient concerns/ changes in condition to a registered technologist, nurse or physician immediately.
14. Assists in routine unit operations as directed/ needed to assure smooth communication and functioning of the unit.
15. Coordinates the outpatient and inpatient department workflow by maintaining communication between the department and patient floors, ED and OR.
16. Provides direct patient care by assisting with gowning and basic physical care to promote comfort.
17. Engages in problem solving, crisis management and systems implementation throughout the hospital to promote and support efficient, high quality, cost effective patient care.
18. Facilitates transportation of inpatients and ED patients to and from imaging department.
19. Transports patients back to ED following imaging procedure.

For facilities with specialty accreditation requirements:

1. Completion of annual required education related to specialty accreditation as defined by accreditation standards. Training may be completed through CBLs, trainings, In-services, and competency validation.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Lift, push and pull up to 50 lbs.
2. Requires strength and or stamina, lifting, moving, stooping, reaching, standing and walking. Handling of materials and equipment weighing up to 50 pounds. Pushing/pulling carts weighting up to 200 pounds.
3. Stand and walk for up to 8 hours a day.

WORKING ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Exposure to minimal radiation with in the national standards of occupational guidelines. Monitored by radiation safety and use of dosimeter.
2. Exposure to airborne particles and body fluids.

SKILLS AND ABILITIES:

1. Ability to interact positively with patients, families, and members of the health care team.
2. Ability to prioritize and deal with a variety of situations simultaneously.
3. Demonstrate competency in the use of safe patient handling equipment.
4. Ability to multi- task in a busy setting.
5. Knowledge of radiology information systems.

Additional Job Description:

Scheduled Weekly Hours: 32 Shift: Day (United States of America) Exempt/Non-Exempt: United States of America (Non-Exempt) Company: THOM Thomas Hospitals Cost Center: 151 THOM Radiology Diagnostic Address: 4605 Maccorkle Ave SW South Charleston West Virginia

Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

The West Virginia University Health System is West Virginia’s largest health system and largest private employer, providing care to communities across West Virginia, Maryland, Ohio, and Pennsylvania. The integrated academic health system includes 25 hospitals and five institutes, with more than 3,500 licensed beds, 4,000 clinicians, 39,000 employees, and $8.5 billion in annual operating revenues. Anchoring the system in Morgantown, West Virginia, are WVU Hospitals, an 880-bed academic medical center, and the 150-bed WVU Medicine Golisano Children’s Hospital. Together, the Health System’s hospitals, clinics, and specialty programs provide a comprehensive continuum of care, ranging from community-based primary and specialty services to highly complex, quaternary care and post-acute care.