261242 Waiting List Co-Ordinator

NHS Ayrshire & Arran; Edinburgh (IN); On-site; USD 34,000 - 42,000; Full time

Job summary

NHS Scotland is seeking an administrative professional to manage the waiting list for Assisted Conception patients and ensure timely booking of fertility appointments. You will input patient details promptly and confirm bookings to reduce DNA rates while supporting the patient journey.

The role requires PVG Scheme membership and working within NHS Scotland policies. Applicants must demonstrate eligibility to work in the United Kingdom and adhere to recruitment guidelines.

Qualifications

• PVG Scheme membership/record is required.

Responsibilities

• Manage the waiting list for patients requiring Assisted Conception treatment.
• Ensure timely booking of patients awaiting fertility treatment.
• Provide an efficient booking service to support the patient journey and maximise screening appointment utilisation.

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application—but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you—not an AI tool.

Responsible for managing the waiting list for patients who require Assisted Conception treatment. Ensuring achievement of national and local targets set by the Scottish Government. Responsible for timely booking of patients who are awaiting fertility treatment.

To provide Assisted Conception an efficient booking service for the patient to support the patient journey. Prompt and accurate input of patient details to the waiting list and booking of patient.

Ensure confirmation of booking to reduce DNA rate and maximise screening appointment utilisation.

For further information on what is included in the role and what skills/experience are being looked for Please contact Anastasia Istomina, Fertility Unit Manager on 0131 242 2444 or by email [e-mail]

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found in the further information for this vacancy.

Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received.

We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

This post requires the post holder to have a PVG Scheme membership/record. If the post holder is not a current PVG member for the required regulatory group (i.e. child and/or adult) then an application will need to be made to Disclosure Scotland and deemed satisfactory before they can begin in post.