257410 Senior IT Specialist

NHS Scotland; Pennsylvania; On-site; USD 74,000 - 102,000; Full time

Job summary

NHS Dumfries & Galloway is seeking an experienced Senior IT Specialist to join our Digital Department. This role maintains and supports our complex computing, voice and data networks across a regional footprint, ensuring high availability and security for clinical and corporate systems.

You will act as a technical lead, resolve escalated issues, contribute to disaster recovery planning, and drive continuous service improvement while mentoring colleagues.

Qualifications

• Extensive experience maintaining and supporting complex IT infrastructure.
• Experience with enterprise networks, servers, and security best practices.
• Ability to lead technical initiatives and mentor colleagues.

Responsibilities

• Provide specialist support for Local and Wide Area Networks.
• Deliver expert support for server environments including Microsoft Server, VMware, Unix/Linux.
• Manage Cisco network, wireless, telephony, and firewall technologies.
• Lead planning, configuration, installation and optimization of network and server infrastructure.
• Implement and test disaster recovery and backup procedures.
• Proactively monitor availability, security, and performance of IT systems.
• Provide guidance and technical leadership to User Support and IM&T colleagues.
• Produce and maintain accurate technical documentation and inventories.
• Liaise with contractors, vendors, and NHS stakeholders for coordinated delivery.
• Support enforcement of IT security policies and standards.

Skills

Networking

Server Administration

Security

Technical Leadership

Disaster Recovery

Education

Bachelor's degree in IT

Tools

Cisco

VMware

Microsoft Server

Unix/Linux

Job description

We are seeking an experienced and proactive Senior IT Specialist to join our Digital Department. This senior technical role is responsible for maintaining and supporting NHS Dumfries & Galloway’s complex computing, voice, and data communication infrastructure. You will ensure the high availability, security, and resilience of critical clinical and corporate systems across a region wide network, supporting approximately 5,000 users and 400+ servers.

You will act as a technical lead within your specialist area, resolving complex issues escalated from User Support, supporting major clinical and business systems, and contributing to infrastructure planning, disaster recovery, and continuous service improvement.

Key Responsibilities

• Provide specialist support for Local and Wide Area Networks across NHS Dumfries & Galloway.
• Deliver expert support for server environments including Microsoft Server, VMware, Unix/Linux.
• Manage and maintain Cisco network, wireless, telephony, and firewall technologies.
• Lead the planning, configuration, installation, and optimisation of network and server infrastructure.
• Implement, maintain, and test disaster recovery and backup procedures.
• Conduct proactive monitoring to ensure availability, security, and performance of IT systems.
• Provide guidance, mentoring, and technical leadership to User Support and IM&T colleagues.
• Produce and maintain accurate technical documentation, system inventories, and audit trails.
• Liaise with external contractors, vendors, and NHS stakeholders to ensure controlled and coordinated delivery of services.
• Support enforcement of IT security policies and best practice standards.

The Type of Person We're Looking For

A highly skilled and proactive technical specialist who thrives in a fast paced, complex infrastructure environment. Someone with strong problem solving ability, excellent judgement under pressure, and the confidence to lead on major technical issues. They will be a natural collaborator—able to explain complex concepts clearly, support and mentor colleagues, and work effectively with clinical, operational, and technical stakeholders.

This person will have a deep understanding of networks, servers, and security, combined with a calm, methodical approach to resolving critical faults. They should be adaptable, self motivated, and committed to continuous learning, with the ability to balance competing priorities while maintaining high standards of service delivery.

DISCLOSURE SCOTLAND

Some of our posts may require you to undergo a criminal records check. Changes as of the 1 April 2025 to the Protection of Vulnerable Groups (PVG) scheme membership now sees more roles requiring PVG that may not have needed this check in the past. If you are successful in this role you will be notified which level of check is required by the recruitment team. If you would like to read more information please visit: Disclosure levels - mygov.scot

EQUALITY AND DIVERSITY

NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.

PUBLIC PROTECTION

Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.

RIGHT TO WORK IN THE UNITED KINGDOM

NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.

UNITED KINGDOM REGISTRATION

NHS Dumfries & Galloway are unable to support OSCE Training for international nurses for vacancies. Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (eg NMC, HCPC, GMC, GDC etc).