$25/hour | Customer Support Associate | Hiring ASAP!

Maytav Bus Co; Kailua (HI); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive salary based on experience

Professional development and training

Paid holidays and PTO

Health insurance and retirement

Job summary

Employers Options in Kailua-Kona, HI is seeking a Customer Support Associate to join a growing team. The role requires punctuality and a non-remote setup, with a fixed pay rate of $25/hour and a Monday–Friday schedule, 8:00am–4:00pm.

Ideal candidates have 0–3 years of related experience and a High School diploma or GED (an Associate's degree is preferred). The job involves board administration tasks, mailouts, and coordinating with accounting and vendors.

Qualifications

• High School diploma or GED required.
• Associate's degree preferred.
• Knowledge of general office equipment (copier, fax, phone systems).
• Proficient in Microsoft Outlook, Word, and Excel.
• Ability to learn and utilize proprietary systems quickly.
• Professional communication skills (phone, interpersonal, written).
• Self-motivated, proactive, detail oriented and a team player.
• Good time management and prioritization skills.

Responsibilities

• Send email blasts, post notices, and send faxes.
• Create workflows for approvals and accounting processing.
• Obtain and respond to Board emails; register for seminars and process invoices.
• Complete mailouts and use USPS, Certified, FedEx, or UPS.
• Extract monthly financials, prepare versions, and file appropriately.
• Receive and track returned consent forms.
• Assemble the budget from Accounting.
• Track proxies and provide quorum counts; attend meetings.
• Register owners and tally votes; ensure driver’s license and vehicle info.

Skills

Office equipment

Microsoft Outlook

Microsoft Word

Microsoft Excel

Learn proprietary systems

Professional communication

Time management

Team player

Education

High School diploma or GED

Associate's degree preferred

Job description

This is not a remote role. Applicants must be able to report to work on time as scheduled.

Position: Customer Support Associate

Location: Kailua-Kona, HI

Pay: This position has a fixed rate of $25/hour

Experience: 0 to 3 years of directly related or closely related experience

Education:

1. High School diploma or GED required
2. Associate's degree preferred

Type: Full-time; Contract

Schedule: Monday - Friday, 8:00am to 4:00pm

Employers Options is seeking a Customer Support Associate to join a growing and dynamic team!

Job Description:

1. Send email blasts, post TownSq notices, and send faxes.
2. Prep credit or reimburse owners by creating workflows for approval and for Accounting to process.
3. Obtain Board Member email responses to seminars, register for respective seminar, send confirmation email to Board Member, and process PTRF/invoice.
4. Complete all mailouts (printing, stuffing, posting), utilize USPS, Certified, FedEx, or UPS.
5. Extract monthly financials from vault, create long, short, and watermarked versions, File to F drive, post to TownSq, Print, mail, and/or email.
6. Receive and track returned consent forms.
7. Assemble completed budget from Accounting.
8. Receive and track all proxies, providing quorum counts to CAM, and attend annual meetings as scheduled.
9. Register owners; tally all votes (Need driver’s license and vehicle),
10. Scan certificates of election and voting certificates.
11. Receive all interim changes to Board Roster from CAM, update in C3, and send via email to CAM.
12. Process every odd year for assigned CAM’s properties.

Position Requirements:

1. Knowledge of general office equipment (copier, fax, phone systems, etc.).
2. Knowledge of Microsoft Outlook, Word, and Excel
3. Ability to learn and utilize proprietary systems quickly and efficiently
4. Professional communication skills (phone, interpersonal, written, verbal, etc.).
5. Self-motivated, proactive, detail oriented and a team player.
6. Time management and time critical prioritization skills

Job Perks:

1. Competitive salary based on experience
2. Professional development and training support
3. Paid holidays and PTO
4. Health insurance and retirement benefits (if applicable)

Employers Options is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Aff… status.

#EOPRO