24x7 Middleware Production Support Engineer

360 IT Professionals; New Jersey; On-site; USD 75,000 - 95,000; Full time

Job summary

A technology services company in New Jersey is seeking a Software Systems Engineer IV for production support in Warren. The role involves managing middleware production support for Java/J2EE applications, with responsibilities including monitoring systems, troubleshooting issues, and providing shift support. Candidates should have a Bachelor’s degree in Computer Science or related field, with at least two years of relevant experience in middleware support. This position requires in-person interviews and can be extended beyond the initial four months.

Qualifications

• Minimum 2 years of middleware production support experience.
• Experience with IBM WebSphere Application Server monitoring.
• Strong troubleshooting skills and familiarity with application monitoring tools.

Responsibilities

• Support intranet/internet-facing Java/J2EE applications on a rotational shift schedule.
• Monitor critical systems and resolve application and system issues.
• Perform health checks and manage application server setups.
• Create support documentation for troubleshooting production issues.

Skills

Middleware production support

IBM WebSphere Application Server

Java / J2EE applications

Problem resolution

Application monitoring tools

Education

Bachelor’s degree in Computer Science/Information Systems

Tools

IBM PMRs

CA Wily Introscope

Dynatrace

Job description

A technology services company in New Jersey is seeking a Software Systems Engineer IV for production support in Warren. The role involves managing middleware production support for Java/J2EE applications, with responsibilities including monitoring systems, troubleshooting issues, and providing shift support. Candidates should have a Bachelor’s degree in Computer Science or related field, with at least two years of relevant experience in middleware support. This position requires in-person interviews and can be extended beyond the initial four months.