24x7 Data Center Operations Technician (Remote Hands)

Medium; Columbus (OH); On-site; USD 38,572 - 48,216; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k Retirement Plan with employer match

Tuition Reimbursement

Job summary

Medium is looking for a Data Center Operations Technician in Columbus, Ohio. In this role, you will provide hands-on support in a fast-paced colocation environment, executing a variety of operational tasks including remote hands services, structured cabling installations, and environmental monitoring. The ideal candidate will have at least 2 years of experience in data center operations, strong attention to detail, and the ability to work flexible shifts. Benefits include medical insurance, 401k matching, and tuition reimbursement.

Qualifications

• 2+ years of experience in data center operations or related fields.
• Experience with copper and fiber cabling, patch panels, and cross-connects.
• Strong written and verbal communication skills.

Responsibilities

• Execute remote hands services and customer support requests.
• Install, test, and maintain structured cabling and cross-connect infrastructure.
• Monitor and respond to environmental and equipment alarms.

Skills

Data center operations

Structured cabling

Telecom knowledge

IT infrastructure experience

Attention to detail

Customer service skills

Education

High school diploma or equivalent

Technical training or related certifications

Tools

Cable testing tools

Ticketing systems

Job description

Medium is looking for a Data Center Operations Technician in Columbus, Ohio. In this role, you will provide hands-on support in a fast-paced colocation environment, executing a variety of operational tasks including remote hands services, structured cabling installations, and environmental monitoring. The ideal candidate will have at least 2 years of experience in data center operations, strong attention to detail, and the ability to work flexible shifts. Benefits include medical insurance, 401k matching, and tuition reimbursement.