A leading IT staffing firm in Plano, Texas, is hiring for a technical support role requiring 2+ years in a technical position with exposure to IT security. Responsibilities include responding to technical inquiries, evaluating threats, and performing incident investigations. Candidates should have a working knowledge of SPLUNK SIEM, IT security devices, and the ability to work in a 24/7 environment. Preferred qualifications include a Bachelor's degree and relevant certifications.
Qualifications
At least 2 years in a technical role with security exposure.
Experience with IT security devices and concepts.
Ability to work in a 24/7 environment.
Responsibilities
Respond to customer requests for technical assistance.
Evaluate threats and determine impact.
Conduct incident investigation as needed.
Skills
Event Analysis from SPLUNK SIEM
Analytical Problem Solving
Understanding of Security Threats
Knowledge of TCP/IP, VPNs
Education
Bachelor's Degree in IT/Technical field
Tools
SIEM systems
Firewalls
Antivirus Management
Job description
A leading IT staffing firm in Plano, Texas, is hiring for a technical support role requiring 2+ years in a technical position with exposure to IT security. Responsibilities include responding to technical inquiries, evaluating threats, and performing incident investigations. Candidates should have a working knowledge of SPLUNK SIEM, IT security devices, and the ability to work in a 24/7 environment. Preferred qualifications include a Bachelor's degree and relevant certifications.