24/7 Security Dispatch & Surveillance Operator

University of Minnesota; Minneapolis (MN); On-site; USD 48,000 - 64,000; Full time

Job summary

University of Minnesota, Twin Cities seeks a Public Safety Emergency Communications Center (PSECC) Operator to monitor surveillance, alarms, and card access across five campuses. This 24/7/365 role requires responding to calls, dispatching security personnel, and performing hardware inspections.

The position is non-supervisory but may train staff. Multiple shifts are required, including holidays, evenings, and weekends, with seniority-based shift assignments.

Qualifications

• Graduation from high school or GED equivalent.
• One year experience conducting security dispatching, video monitoring, electronic surveillance, alarm management and response, emergency communications, access administration, or a related activity.
• Equivalent combinations of related college or vocational coursework may substitute for work experience.
• Background check and CJIS clearance required.

Responsibilities

• Monitor video surveillance and campus alarms; coordinate responses.
• Answer calls for service and dispatch security personnel via radio/phone.
• Perform hardware inspections and maintain incident logs.
• Operate and monitor emergency communications equipment and CMMS requests.

Skills

Security dispatching

Video monitoring

Electronic surveillance

Alarm management

Emergency communications

Access administration

Customer service

Education

High school diploma or GED

Tools

CMMS

CCTV systems

Job description

University of Minnesota, Twin Cities seeks a Public Safety Emergency Communications Center (PSECC) Operator to monitor surveillance, alarms, and card access across five campuses. This 24/7/365 role requires responding to calls, dispatching security personnel, and performing hardware inspections.

The position is non-supervisory but may train staff. Multiple shifts are required, including holidays, evenings, and weekends, with seniority-based shift assignments.