24/7 Police Dispatcher | Emergency Communications Specialist

Regional 911 Intake Solutions; Aurora (IA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Retirement plans

Paid leave

Employee assistance program

Continuing education

Job summary

Regional 911 Intake Solutions seeks a police dispatch professional to receive emergency and nonemergency requests, document vital details, and assign calls to officers. The role requires precise typing, clear radio communication, and strong multitasking abilities within a high-pressure environment.

You will monitor officer status, relay updates, coordinate with neighboring agencies, and ensure accurate incident records while safeguarding restricted information.

Qualifications

• High school diploma or equivalent required; training may be provided for entry-level candidates.
• Ability to type accurately and understand spoken information.
• Strong radio communication skills and geographic comprehension.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio communication

Multitasking

Education

High school diploma or equivalent

Tools

CJIS access

Job description

Regional 911 Intake Solutions seeks a police dispatch professional to receive emergency and nonemergency requests, document vital details, and assign calls to officers. The role requires precise typing, clear radio communication, and strong multitasking abilities within a high-pressure environment.

You will monitor officer status, relay updates, coordinate with neighboring agencies, and ensure accurate incident records while safeguarding restricted information.