24/7 Patient Intake & Dispatch Lead

Temple Health; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Job summary

Temple Health in Philadelphia seeks a Senior Mission Support Coord to manage 24/7 patient intake from ED, inpatient, clinics, and offices. You will collaborate with hospital staff to ensure timely, cost-efficient transfer and placement into the appropriate level of care.

The role dispatches transport requests per established protocols and serves as a clinical resource for Mission Support Coordinators, supporting operations across TUHS facilities.

Qualifications

• 1 year experience in a clinical setting, 911 service or inter facility transport with thorough knowledge of theories, principles and concepts related to emergency medical services and/or healthcare OR experience as a Registered Nurse, may be a graduate nurse in a hospital setting.

Responsibilities

• Coordinate patient intake from all points of entry (Emergency Department, In-Patient Unit, physician office, clinic, etc.), 24 hours a day, 7 days a week.
• Dispatch requests for transport services in accordance with established dispatch protocols and Health System philosophy.
• Serve as clinical resource for Mission Support Coordinator(s).

Skills

Emergency Medical Services

Healthcare

Patient Intake Coordination

Education

High School Diploma or Equivalent

Associate's Degree Preferred

Job description

Temple Health in Philadelphia seeks a Senior Mission Support Coord to manage 24/7 patient intake from ED, inpatient, clinics, and offices. You will collaborate with hospital staff to ensure timely, cost-efficient transfer and placement into the appropriate level of care.

The role dispatches transport requests per established protocols and serves as a clinical resource for Mission Support Coordinators, supporting operations across TUHS facilities.