24/7 Luxury VIP Host — Private Terminal (Miami)

Extime PS LLC; Florida; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Life insurance

401K with company matching

Health and Dependent care FSA/HSA with

Merit-based raises and bonuses

Job summary

PS is seeking a VIP HOST to deliver a smooth, welcoming airport experience at PS MIA. You will oversee guest arrivals, luggage assistance, and coordination with valet teams, ensuring confidentiality and a high-end service standard.

The role requires 1–2 years in luxury hospitality or related fields, on-site Miami work, and full-time availability, including weekends and holidays. A Florida driver’s license and pre-employment screenings are required.

Qualifications

• 1-2 years of luxury hospitality, aviation, concierge or high-end guest-facing experience preferred.
• Ability to stand, sit, walk, bend, and move for extended periods during a full shift.
• Ability to work in outdoor environments, including heat, rain, humidity, and other weather conditions common to Miami.
• Ability to lift and carry luggage up to 100lbs safely
• Perform other reasonable job duties as requested by Supervisors
• Strong interpersonal and problem-solving skills
• Ability to work well under pressure in a fast-paced environment
• Minimum High school Diploma or GED required
• Florida Driver's License in good standing (active for at least 1 year)
• Ability to pass a pre-employment drug screening and background check
• Collection of SSN as part of the background check process will be required
• Must be authorized to work in the United States
• PS is a 24/7 facility and as such we require fully open schedule availability and flexibility for all positions within our operations departments, including weekends, holidays, and early morning/late evening shifts.

Responsibilities

• Greet guests immediately upon vehicle arrival at the terminal entrance and vehicle drop off area.
• Courteously open vehicle and terminal doors to assist guest for departures and arrivals
• Ensure a smooth, welcoming arrival experience for all members and guests.
• Provide consistent and safe luggage assistance for arriving and departing guests.
• Lift and maneuver luggage up to 100 lbs using proper body mechanics or team lifting when required.
• Coordinate closely with third-party valet partners to ensure smooth vehicle handoff and timely service
• Communicate proactively with valet teams regarding guest arrivals, departures, anticipate volume, and special service needs.
• Assist with managing traffic flow at the terminal entrance to maintain a safe and organized drop-off and pick-up environment.
• Direct non-member personnel (TSA, CBP, Valet, vendors, etc.) upon arrival at PS in coordination with the Control Room.
• Ability to focus attention on member needs, always remaining calm and courteous.
• Face-to-face client communications while maintaining a "customer service first" mentality.
• Cultivate positive relationships with members and guests.
• Protect confidential and sensitive information.
• Prepare reports for the department as needed.
• Adapt to the evolving needs of our high-profile environment, performing additional duties as required to ensure unparalleled guest experience.

Skills

Interpersonal skills

Problem solving

Customer service

Work under pressure

Teamwork

Education

High school diploma or GED

Tools

Valid Florida Driver's License

Job description

PS is seeking a VIP HOST to deliver a smooth, welcoming airport experience at PS MIA. You will oversee guest arrivals, luggage assistance, and coordination with valet teams, ensuring confidentiality and a high-end service standard.

The role requires 1–2 years in luxury hospitality or related fields, on-site Miami work, and full-time availability, including weekends and holidays. A Florida driver’s license and pre-employment screenings are required.