24/7 Hospital Communications Specialist

Yale New Haven Health; New Haven (CT); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare organization is seeking a dedicated Associate to provide essential communication support. This role involves managing a 24/7 communication link between physicians, hospital staff, and patients, ensuring a seamless flow of information. Responsibilities include processing emergency codes, answering calls, and maintaining on-call schedules. The ideal candidate will possess strong decision-making skills and a commitment to excellent customer service, thriving in both team and independent settings. If you're looking to make a difference in a dynamic environment, this opportunity is perfect for you.

Qualifications

• High School diploma or GED required with experience in a computer office environment.
• Ability to type at least 35 WPM and excellent customer service skills.

Responsibilities

• Process Emergency Life Safety Codes and manage on-call schedules.
• Answer calls accurately and demonstrate positive peer relations.

Skills

Customer Service Skills

Decision-Making Ability

Typing Speed (35 WPM)

Teamwork

Education

High School Graduate or GED

Tools

Cisco Software

Spok Software

Computer Systems

Job description

An established healthcare organization is seeking a dedicated Associate to provide essential communication support. This role involves managing a 24/7 communication link between physicians, hospital staff, and patients, ensuring a seamless flow of information. Responsibilities include processing emergency codes, answering calls, and maintaining on-call schedules. The ideal candidate will possess strong decision-making skills and a commitment to excellent customer service, thriving in both team and independent settings. If you're looking to make a difference in a dynamic environment, this opportunity is perfect for you.