24/7 GNOSC Leader: Global Network & Security Operations

LaunchTech; Colorado Springs (CO); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Paid Time Off

Job summary

LaunchTech is seeking a Global Network Operations and Security Center (GNOSC) Manager to oversee a 24/7 GNOSC environment in support of the Missile Defense Agency on the IRES contract. The role requires strong leadership, ITIL expertise, and active DoD Secret clearance.

The position involves coordinating watch officers and engineers, incident management, and stakeholder communications with executive leadership and the Government customer. Based at Schriever Space Force Base, Colorado Springs.

Qualifications

• 12+ years general full-time work experience.
• 6+ years progressive IT operations management or NCC/EOC roles.
• 2+ years direct personnel management in a 24/7 IT environment.
• ITIL framework experience including CSI, Incident, and Change management.
• Active DoD 8570.01 IAT Level II certification (e.g., Security+ CE) or higher.
• Active DoW Secret Security Clearance.

Responsibilities

• Direct 24x7x365 GNOSC operations and oversight of Watch Officers and MST Engineers.
• Escalate and manage complex IT incidents per SLAs; ensure timely resolution.
• Communicate status and remediation plans to executive leadership and the Government customer; provide post-event input.
• Oversee ITIL-based continual service improvement, change management, and service management activities.
• Coordinate Mission Support scheduling to support events, exercises, and war games across distributed assets.
• Ensure compliance with Tier III IA, IT security governance, and DoD 8570/8140 requirements.

Skills

Leadership

Verbal & written communication

IT operations management

ITIL knowledge

Security clearance

Education

Bachelor’s degree in CS/IT/Cybersecurity

Tools

Remedy

SolarWinds

Structure Ware Datacenter

Job description

LaunchTech is seeking a Global Network Operations and Security Center (GNOSC) Manager to oversee a 24/7 GNOSC environment in support of the Missile Defense Agency on the IRES contract. The role requires strong leadership, ITIL expertise, and active DoD Secret clearance.

The position involves coordinating watch officers and engineers, incident management, and stakeholder communications with executive leadership and the Government customer. Based at Schriever Space Force Base, Colorado Springs.