24/7 Fire Dispatcher – Rapid Incident Response

County Emergency Communications; Philadelphia (Philadelphia County); On-site; USD 40,000 - 70,000; Full time

Job summary

County Emergency Communications is seeking qualified Fire Dispatchers to coordinate responses for fires, rescues, hazardous conditions, and other emergencies. Dispatchers handle incident information, alert resources, and maintain radio communications with responding crews from a centralized location.

The role emphasizes organized information handling, accurate data entry, maps, and radio discipline to ensure timely and safe deployments.

Qualifications

• High school diploma or GED commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.
• Applicants should be comfortable with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organizational skills

Clear radio communication

Information handling

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio communication

Job description

County Emergency Communications is seeking qualified Fire Dispatchers to coordinate responses for fires, rescues, hazardous conditions, and other emergencies. Dispatchers handle incident information, alert resources, and maintain radio communications with responding crews from a centralized location.

The role emphasizes organized information handling, accurate data entry, maps, and radio discipline to ensure timely and safe deployments.