24/7 Fire Dispatcher — Emergency Communications

Emergency Telecommunicator Services; Woodcliff Lake (NJ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Woodcliff Lake, NJ is seeking Fire Dispatcher personnel to coordinate and communicate during emergencies. Dispatchers receive incident information, alert resources, and maintain contact with responding crews.

Role requires organized information handling, clear radio communication, and adherence to established response plans. Fire dispatch certification or related coursework may be required for certain assignments.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

Emergency Telecommunicator Services in Woodcliff Lake, NJ is seeking Fire Dispatcher personnel to coordinate and communicate during emergencies. Dispatchers receive incident information, alert resources, and maintain contact with responding crews.

Role requires organized information handling, clear radio communication, and adherence to established response plans. Fire dispatch certification or related coursework may be required for certain assignments.