24/7 Fire Dispatch Operator – Emergency Communications

Emergency Telecommunicator Services; Demarest (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Demarest, NJ seeks a Fire Dispatcher to coordinate responses to fires and other emergencies. You will process incident information, alert resources, and maintain radio contact with responding crews.

The job requires strong organization, accuracy in data entry, and the ability to follow established response plans under pressure. Duties include monitoring channels, logging dispatch times, and coordinating with mutual aid when needed.

Qualifications

• High school diploma or GED required; some agencies seek dispatch training.
• Familiar with computer systems, data entry, maps, and radio communication.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access info, and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and incident updates.

Skills

Information organization

Clear radio communication

Data entry accuracy

Multitasking under pressure

Education

High school diploma or GED

Fire dispatch / EMS training preferred

Tools

Dispatch software

Job description

Emergency Telecommunicator Services in Demarest, NJ seeks a Fire Dispatcher to coordinate responses to fires and other emergencies. You will process incident information, alert resources, and maintain radio contact with responding crews.

The job requires strong organization, accuracy in data entry, and the ability to follow established response plans under pressure. Duties include monitoring channels, logging dispatch times, and coordinating with mutual aid when needed.