24/7 Fire Dispatch Specialist

911 Emergency Communications; West Dummerston (VT); On-site; USD 40,000 - 60,000; Full time

Job summary

911 Emergency Communications in West Dummerston, VT is seeking Fire Dispatchers to coordinate emergency responses, document incidents, and maintain clear radio communications. The role involves handling incident details, following response plans, and supporting responding crews.

Dispatchers may work irregular hours, including nights, weekends, holidays, and overtime during major incidents. Applicants typically need a high school diploma, with fire dispatch or EMS dispatch training advantageous.

Qualifications

• Requires high school diploma or equivalent; some employers provide entry-level instruction.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Maps

Computer literacy

Emergency dispatch training

Education

High school diploma or GED

Fire dispatch training (preferred)

Emergency medical dispatch training (preferred)

Tools

Dispatch software

Radio equipment

Job description

911 Emergency Communications in West Dummerston, VT is seeking Fire Dispatchers to coordinate emergency responses, document incidents, and maintain clear radio communications. The role involves handling incident details, following response plans, and supporting responding crews.

Dispatchers may work irregular hours, including nights, weekends, holidays, and overtime during major incidents. Applicants typically need a high school diploma, with fire dispatch or EMS dispatch training advantageous.