24/7 Fire Dispatch Specialist

Emergency Telecommunicator Services; Silver Spring (Lancaster County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime opportunities

Shift premiums

Job summary

Emergency Telecommunicator Services in Silver Spring, PA, is seeking Fire Dispatchers to coordinate emergency responses, verify locations, alert units, and maintain radio communications. These roles require calm, precise data handling and strong teamwork.

Applicants should have a high school diploma or GED, fire dispatch certification or related coursework, and comfort with maps, data entry, and radio systems. Shift work and background checks are standard requirements.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Computer systems

Accurate data entry

Maps

Radio communication

Education

High school diploma or GED

Fire dispatch certification

Incident-management coursework

Tools

Dispatch software

Radio equipment

Job description

Emergency Telecommunicator Services in Silver Spring, PA, is seeking Fire Dispatchers to coordinate emergency responses, verify locations, alert units, and maintain radio communications. These roles require calm, precise data handling and strong teamwork.

Applicants should have a high school diploma or GED, fire dispatch certification or related coursework, and comfort with maps, data entry, and radio systems. Shift work and background checks are standard requirements.