24/7 Fire Dispatch Operator — Emergency Communications

Emergency Telecommunicator Services; Sterling Township (PA); On-site; USD 40,000 - 60,000; Full time

Job summary

Sterling, PA fire dispatchers coordinate incident communications, alert resources, and maintain continuous radio contact during emergencies. This role emphasizes precise data handling, calm instruction, and strict adherence to established response plans and supervision.

Responsibilities include receiving reports, verifying locations, alerting stations, monitoring channels, and recording dispatch activity. A high school diploma and training in fire dispatching or EMS are commonly required, with

Qualifications

• High school diploma or GED required.
• Fire dispatch training or EMS coursework may be required for certain assignments.
• Comfort with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Data entry

Radio communication

Attention to detail

Maps

Education

High school diploma or GED

Tools

Computer systems

Job description

Sterling, PA fire dispatchers coordinate incident communications, alert resources, and maintain continuous radio contact during emergencies. This role emphasizes precise data handling, calm instruction, and strict adherence to established response plans and supervision.

Responsibilities include receiving reports, verifying locations, alerting stations, monitoring channels, and recording dispatch activity. A high school diploma and training in fire dispatching or EMS are commonly required, with