24/7 Fire Communications Dispatcher

911 Emergency Communications; Upper Marlboro (MD); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications is seeking Fire Dispatchers for operations in Upper Marlboro, MD. This on-site position supports fire services by receiving incident details, coordinating resources, and maintaining clear radio communications during emergencies.

Dispatchers must handle information accurately, follow established procedures, and stay responsive to changing incident conditions, including overnight, weekend, and holiday coverage as needed.

Qualifications

• A high school diploma or GED is commonly required.
• Experience with radio communications and emergency response procedures is preferred.
• Ability to operate computer systems and enter data accurately.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Computer literacy

Maps

Education

High school diploma or GED

Job description

911 Emergency Communications is seeking Fire Dispatchers for operations in Upper Marlboro, MD. This on-site position supports fire services by receiving incident details, coordinating resources, and maintaining clear radio communications during emergencies.

Dispatchers must handle information accurately, follow established procedures, and stay responsive to changing incident conditions, including overnight, weekend, and holiday coverage as needed.