24/7 EMS Dispatcher — Life-Saving Call Center Role

Emergency Telecommunicator Services; Noxapater (MS); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services in Noxapater, MS is seeking on-site Emergency Medical Dispatchers. The role involves handling emergency calls, verifying locations and contact details, asking critical questions, and prioritizing responses under approved medical dispatch protocols.

Dispatchers may coordinate ambulance resources, provide protocol-based instructions, and relay information to responders. The position may require CPR certification, ongoing training, and compliance with medical

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Tools

CPR certification

Job description

Emergency Telecommunicator Services in Noxapater, MS is seeking on-site Emergency Medical Dispatchers. The role involves handling emergency calls, verifying locations and contact details, asking critical questions, and prioritizing responses under approved medical dispatch protocols.

Dispatchers may coordinate ambulance resources, provide protocol-based instructions, and relay information to responders. The position may require CPR certification, ongoing training, and compliance with medical