24/7 EMS Dispatcher: Fast-Paced, Life-Saving Communications

Emergency Telecommunicator Services; Sylvania (GA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Sylvania, GA seeks skilled Emergency Medical Dispatchers to coordinate urgent medical calls and allocate resources according to protocol. You will gather information, determine priority, and guide responders until arrival.

Ideal candidates hold a high school diploma, may require EMD and CPR certifications, and understand fire/EMS communications. Training or sponsorship may be available, with shift work including overnights and weekends.

Qualifications

• Requires a high school diploma or equivalent.
• EMD certification may be required before appointment.
• CPR certification may be required.
• Consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Attention to detail

Education

High school diploma or equivalent

EMD certification (may be required)

CPR certification (may be required)

Job description

Emergency Telecommunicator Services in Sylvania, GA seeks skilled Emergency Medical Dispatchers to coordinate urgent medical calls and allocate resources according to protocol. You will gather information, determine priority, and guide responders until arrival.

Ideal candidates hold a high school diploma, may require EMD and CPR certifications, and understand fire/EMS communications. Training or sponsorship may be available, with shift work including overnights and weekends.