24/7 EMS Dispatcher — Critical Medical Calls & Coordination

911 Emergency Communications; Terlton (OK); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

911 Emergency Communications in Terlton, OK seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, questions about conditions, and prioritize responses. Dispatch or coordinate ambulance resources as needed and provide protocol-based guidance to responders.

Responsibilities include documenting call processing and supporting quality-review activities. A high school diploma and dispatcher certification are commonly required, with CPR certification often required as

Qualifications

• High school diploma commonly required.
• Dispatcher certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

CPR certification

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Terlton, OK seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, questions about conditions, and prioritize responses. Dispatch or coordinate ambulance resources as needed and provide protocol-based guidance to responders.

Responsibilities include documenting call processing and supporting quality-review activities. A high school diploma and dispatcher certification are commonly required, with CPR certification often required as