24/7 EMS Dispatcher: Critical Call Coordinator

Emergency Telecommunicator Services; Cowdrey (CO); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Medical Dispatcher opportunities are available in Cowdrey, CO. The role involves handling urgent medical calls, gathering critical details, and coordinating with responders under agency protocols.

Responsibilities include prioritizing incidents, providing approved pre-arrival instructions, and ensuring accurate documentation while maintaining patient confidentiality. Training and CPR/EMD certification may be required or sponsored by the employer.

Qualifications

• High school diploma or equivalent required; employer may sponsor training
• Emergency Medical Dispatcher certification preferred/required before appointment
• CPR certification may be required; EMT/paramedic credentials not universal

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Active listening

Clear communication

Multitasking

Calm under pressure

Education

High school diploma or equivalent

EMD certification (or eligible)

CPR certification

Job description

Emergency Medical Dispatcher opportunities are available in Cowdrey, CO. The role involves handling urgent medical calls, gathering critical details, and coordinating with responders under agency protocols.

Responsibilities include prioritizing incidents, providing approved pre-arrival instructions, and ensuring accurate documentation while maintaining patient confidentiality. Training and CPR/EMD certification may be required or sponsored by the employer.