24/7 Emergency Medical Dispatcher — Life-Saving Console Pro

Emergency Telecommunicator Services; Scranton (KS); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Scranton, KS seeks skilled Emergency Medical Dispatchers to coordinate urgent medical responses. You will receive emergency calls, verify locations and details, and determine priorities using approved protocols.

The role involves relay of information to responders, protocol-based instructions, data entry, and ongoing quality reviews. A dynamic console environment with shift work is typical.

Qualifications

• High school diploma or equivalent required; EMD certification often required or preferred.
• CPR certification may be required; EMT/paramedic credentials are not universally required.
• Consult vacancy for exact qualifications and approved certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Multitasking

Communication skills

Calm under pressure

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Tools

EMD protocol system

Job description

Emergency Telecommunicator Services in Scranton, KS seeks skilled Emergency Medical Dispatchers to coordinate urgent medical responses. You will receive emergency calls, verify locations and details, and determine priorities using approved protocols.

The role involves relay of information to responders, protocol-based instructions, data entry, and ongoing quality reviews. A dynamic console environment with shift work is typical.