24/7 Emergency Medical Dispatcher – Critical Dispatch & Care

Emergency Telecommunicator Services; Etna Township (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Etna, OH, seeks an Emergency Medical Dispatcher to handle urgent calls, verify location and patient details, and coordinate rapid medical responses.

You will work at a console, follow protocols, and maintain patient confidentiality while documenting call data. Required certifications include EMD and CPR; a high school diploma is commonly required. Training pathways may be sponsored. Overnight, weekend, and rotating schedules may apply.

Qualifications

• High school diploma or equivalent commonly required.
• EMD certification before appointment (training may be sponsored).
• CPR certification and additional coursework may be required.
• EMD credentials requirements vary; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher (EMD) certification

Job description

Emergency Telecommunicator Services in Etna, OH, seeks an Emergency Medical Dispatcher to handle urgent calls, verify location and patient details, and coordinate rapid medical responses.

You will work at a console, follow protocols, and maintain patient confidentiality while documenting call data. Required certifications include EMD and CPR; a high school diploma is commonly required. Training pathways may be sponsored. Overnight, weekend, and rotating schedules may apply.