24/7 Data Center Operations Technician

Amazon Web Services (AWS); Fallsington (Bucks County); On-site; USD 51,000 - 90,000; Full time

Job summary

Amazon Data Services, Inc. operates AWS data centers worldwide and is seeking an on-site Engineering Operations Technician to perform hands-on electrical and mechanical maintenance of critical facility systems.

You will work with a team to test, troubleshoot, and maintain generators, switchgear, UPS, and cooling equipment. The role requires adaptability to 12-hour shifts, weekend or weekday rotations, overtime opportunities, and on-site collaboration with contractors and vendors.

Qualifications

• 2+ years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems
• Knowledge of network design and layout as well as low voltage cabling

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
• Role may support more than one location/site.

Job description

Amazon Data Services, Inc. operates AWS data centers worldwide and is seeking an on-site Engineering Operations Technician to perform hands-on electrical and mechanical maintenance of critical facility systems.

You will work with a team to test, troubleshoot, and maintain generators, switchgear, UPS, and cooling equipment. The role requires adaptability to 12-hour shifts, weekend or weekday rotations, overtime opportunities, and on-site collaboration with contractors and vendors.