24/7 Bank Security & Incident Response Specialist

INTRUST Bank; Wichita, Northern (KS, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

INTRUST Bank is seeking a security officer in Wichita to monitor and protect assets, employees, and customers from unauthorized activity. You will operate the 24/7 security command center, interpret alarms, perform patrols, and coordinate with officers during incidents.

The role requires strong judgment, calmness under pressure, and a customer-focused attitude. Qualifications include two years in security or related fields, a high school diploma, excellent communication, and the ability to

Qualifications

• Two years of security, military, or law enforcement experience preferred.
• High School diploma or equivalent required.
• Excellent oral and written communication skills.
• Ability to operate security systems and emergency equipment.
• Certification in First Aid/CPR and defensive tactics training.

Responsibilities

• Monitors proprietary alarm system for hold up, duress, fire, intrusion, etc.
• Correctly interpret video observations and incoming alarms.
• Communicate often with teammates, leaders, and customers.
• Create accurate and detailed written incident reports.
• Correctly respond to routine and emergency situations at our remotely monitored facilities.
• Prioritize and respond to radio, phone, email, and face to face requests for service.
• Patrols the premises of downtown campus (including exterior perimeter) for fire detection, suspicious persons, safety hazards, unsecured assets, vandalism, trespassers, and any other criminal activity.
• Coordinates with officers to respond to incidents and alarm verification.
• Perform basic troubleshooting of automated security systems.
• Intervenes in hostile situations involving verbal, emotional and/or physical abuse on bank property.
• Coordinates and/or assists in emergency situations such as medical emergencies, bank robberies and evacuations due to severe weather, fire, or bomb threats.
• Remain in compliance with local, state, and federal regulations.

Skills

Communication skills

Security operations

Emergency response

Defensive tactics training

Education

First Aid/CPR certification

Private security permit

High School diploma

Tools

Microsoft Office

Job description

INTRUST Bank is seeking a security officer in Wichita to monitor and protect assets, employees, and customers from unauthorized activity. You will operate the 24/7 security command center, interpret alarms, perform patrols, and coordinate with officers during incidents.

The role requires strong judgment, calmness under pressure, and a customer-focused attitude. Qualifications include two years in security or related fields, a high school diploma, excellent communication, and the ability to