24/7 Airline Crew Dispatcher – Fast-Paced & Impactful

SkyHop Global LLC

Fort Lauderdale (FL)

Hybrid

USD 28,000 - 40,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, Vision, Disability, &

401(k) Plan with Company Match

Paid Sick Time

Holiday Pay

Competitive Pay with Growth Opport.

$500 Employee Referral Bonus

Job summary

SkyHop Global LLC in Fort Lauderdale, FL is seeking a detail-oriented Dispatcher for our 24/7 operations. You will serve as the central communication hub, coordinating real-time interactions among airline crews, drivers, partners, and leadership to ensure safe and on-time transportation of pilots and flight attendants.

The role requires outstanding multitasking, situational awareness, and decisive judgment in a fast-paced environment.

Qualifications

High school diploma or equivalent required; associate or bachelor’s degree preferred.
Two or more years of dispatch experience in transportation, logistics, or a related field preferred.
Four or more years of customer service experience in a fast-paced, high-volume environment preferred.
Strong communication, multitasking, organizational, and problem-solving skills.
Proficiency with GPS/tracking systems, dispatch software, and Microsoft Office applications.
Ability to remain composed, make sound decisions, and adapt quickly in a fast-changing operational environment.
Bilingual English/Spanish skills are a plus.

Responsibilities

Coordinate and monitor airline crew transportation to ensure safe, reliable, and on-time service.
Serve as the primary point of communication between airline crew members, drivers, station leadership, airline partners, and the OCC (Operations Control Center).
Manage multiple communication channels simultaneously (phone, emails, dispatch software, GPS, radio, messaging platforms).
Monitor vehicle locations and dispatch activity, adjusting schedules in response to delays, weather, traffic, and other changes.
Coordinate driver assignments while maintaining service standards and maximizing efficiency.
Document operational activity, service disruptions, incidents, and schedule changes in company systems.
Identify operational risks and elevate issues to leadership promptly.
Deliver exceptional customer service while complying with policies and safety standards.
Collaborate with dispatchers and operations to ensure seamless coverage.