22243 - Incident Mgmt Coord

Virginia Department of Transportation; Ashland (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Virginia Department of Transportation is seeking a seasoned Incident Management professional to lead planning, execution and continual review of emergency operations. You will coordinate with regional agencies, serve as On-Scene Commander as required, and develop incident response plans for roadways and major events.

The role demands strong communication, analytical and decision-making skills, with a focus on reducing response times and improving safety during emergencies.

Qualifications

• Ability to communicate effectively orally in writing.
• Ability to effectively problem solve and apply critical thinking to traffic operations incidents.
• Ability to report to incident scenes with exposure to live traffic conditions i.e., noise, fumes, dust, gases, chemicals etc. and encounter unexpected safety hazards.
• Ability to walk or stand on uneven terrain or surfaces to review incident and, or accident scenes.

Responsibilities

• Lead and direct Incident Management Committees and coordinate across local, regional and state levels.
• Manage incidents, emergencies and special traffic events and serve as On-Scene Commander when needed.
• Develop and review incident response plans and after action reports for continual improvement.
• Coordinate with TOC and regional agencies to ensure effective traffic management during emergencies.

Skills

Communication skills

Critical thinking

Incident management

Traffic operations

Decision making

Education

Incident/Emergency/Transportation management training

Public safety operations knowledge

Tools

Computer software proficiency

Job description

Job Description

Plan, execute and continually review incident and emergency management operations. Lead and direct Area and Regional Incident Management Committees. Coordinate and cooperate with emergency service and incident management organizations at local, regional, state and multi state levels. Prepare incident and emergency response plans and conduct necessary training. Responsible for traffic management planning for emergency operations and special events. Provide analysis and support to assigned operational program area.

How You Will Contribute

• Incident and Emergency Management Program Reviews: Research incident history and develop response timelines. Identify areas for possible improvement and work with various parties to plan and implement change. Conduct or assist in the debriefing meetings following major incidents for the purpose of continual improvement and communication among the varied participating agencies. Prepare After Action Reports as needed. Document after action activities and recommendations. Review all incident management operations associated with the Regions TOC to include safety service patrol, room operations, traffic signal systems coordination and freeway traffic management devices. Develop methods of measuring performance. Conduct trends analysis and evaluate needs. Assure statewide and regional performance measures and standards are consistently met or exceeded.


• Managing Incidents, Emergencies and Special Traffic Events: Assume leadership role as requested by VDOT On-Scene Commander or VDOT Duty Officer to implement response plans, mobilize incident teams, coordinate state and local policy, fire, rescue and public information officers. Serve as VDOT On-Scene Commander for high profile emergencies. Assist Duty Officers as needed to include coaching on incident management practices, providing contact information, gathering information, interagency coordination etc. Represent VDOT and or the TOC at pre-planned or special events to include any sporting events, festivals etc., to include serving as VDOT’s on scene commander at these events when needed. Coordinate with DMV the movement of oversized loads through the region to include escorting the oversized load when necessary.


• Regional Incident and Emergency Management Planning: Propose, refine and evaluate new techniques and implement procedures to reduce response time and expedite site clearance. Establish incident management and emergency response goals. Lead the development response plans for roadways throughout the region as applicable. Work closely with regional transportation, law enforcement, and emergency response agencies to develop evacuation plans. Report to incident scenes to review aspects of the incident and, or accident scene, or assist as needed. Coordinate with local, regional, and statewide agencies to enhance incident response, management and communications. Work closely with VDOT Central Office Incident Management team regarding training and other incident management activities. Lead and, or participate in training opportunities for local, regional, and statewide incident management activities and initiatives and team participation.


• Transportation Operations Center Assistance: Position is deemed essential and is expected to assist during major emergencies. Coordinate closely with and assists the TOC Operations Manager in overseeing the 24, 7 TOC operations during emergency situations. Represent the region incident management program at various conferences, meetings and workshops. Work with panels, committees and groups on local, regional and statewide issues pertaining to incident management, emergency management, congestion management and other ITS initiatives. Prepare and submit reports for incident management activities.

What Will Make You Successful

• Ability to apply National Incident Management principles and practices to a variety of events.


• Ability to communicate effectively with internal and external customers.


• Ability to effectively problem solve and apply critical thinking to traffic operations incidents.


• Ability to follow oral and written instructions.


• Ability to gather and analyze data and reach sound, logical conclusions.


• Ability to make sound decisions during emergency situations and, or for time sensitive situations.


• Ability to plan and schedule 24 hour public service operations.


• Ability to report to incident scenes with exposure to live traffic conditions i.e., noise, fumes, dust, gases, chemicals etc. and encounter unexpected safety hazards.


• Ability to respond calmly and effectively in emergency situations


• Ability to walk or stand on uneven terrain or surfaces to review incident and, or accident scenes.


• Ability to work during emergency situations


• Ability to work independently and cooperatively with others, building consensus and promoting open communications.


• Ability to work independently to set priorities, schedules, resolve issues and make decisions.


• Knowledge of federal and state regulations and procedures related to incident management


• Knowledge of public safety operations, emergency response and coordination relating to highway incidents.


• Skill in the use of computers and software applications.

Minimum Qualifications

• Ability to communicate effectively orally in writing.


• Ability to effectively problem solve and apply critical thinking to traffic operations incidents.


• Ability to report to incident scenes with exposure to live traffic conditions i.e., noise, fumes, dust, gases, chemicals etc. and encounter unexpected safety hazards.


• Ability to walk or stand on uneven terrain or surfaces to review incident and, or accident scenes.


• Ability to work, make sound decisions during emergency situations and, or for time sensitive situations.


• Experience reflecting knowledge of public safety operations, emergency response and coordination relating to highway incidents.


• Experience reflecting the ability to apply National Incident Management principles and practices to a variety of events.


• Experience reflecting the ability to plan and schedule 24 hour public service operations.


• Experience working independently, cooperatively with others, building consensus and promoting open communications.


• Valid driver's license.

Additional Considerations

• A combination of training, experience, or education in Incident Management, Emergency Management, Transportation Management or related field desired.


• Experience and training in safety and work zone management.


• Experience in incident, emergency and special event operations.


• Experience in leading 24 hour emergency operations.


• Experience in real time emergency operations, incident management, traffic management and public safety agency coordination and communications.


• Knowledge and experience in transportation operations.


• Knowledge of federal and state regulations and procedures related to incident management.


• Training in transportation incident and special events.

Competency Model

Physical Requirements

VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct.

VDOT Code of Ethics

Standards of Conduct

Equal Opportunity Employer.

About Us

VDOT utilizes a market based pay program, which has been approved by DHRM. Therefore, advertised rates of pay may or may not align with the Commonwealth pay bands.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.

• Fingerprint based Criminal History Background Check


• DMV Record Check


• Work History Verification


• References


• Pre-employment physical


• Drug screen