215 Day Attendance Secretary

Waterloo-Community-School-District; Waterloo (IA); On-site; USD 26,000 - 29,000; Full time

Job summary

Waterloo Community School District EAST HIGH in Waterloo, Iowa seeks an Attendance Secretary to maintain accurate attendance records, communicate with families, and support attendance initiatives. This role serves as the main contact for attendance matters and assists the principal, counselors, teachers, and staff.

Educational requirement is a high school diploma or equivalent; five years clerical experience preferred.

Qualifications

• Strong oral and written communication skills.
• Ability to establish and maintain effective working relationships with staff and the public.
• Ability to work well under stress and adapt to changing priorities.
• Ability to work with diverse groups of people.
• Ability to provide excellent customer service in a fast-paced environment.
• Ability to recognize sensitive issues and maintain confidentiality.
• Ability to work a flexible schedule as needed.

Responsibilities

• Creates and maintains a welcoming office environment with strong customer service.
• Performs clerical duties as directed by the principal and administrative staff.
• Operates office equipment as needed.
• Answers phones and assists callers promptly.
• Prepares outgoing mail and handles mail distribution.
• Schedules meetings and reserves facilities as directed.
• Drafts and edits correspondence as directed.
• Maintains records and prepares reports on request.
• Gives medical attention in the absence of the Health Assistant.
• Supports conferences and grade reporting procedures.
• Distributes flyers and notices to parents and community.
• Keeps all records confidential.

Skills

Strong communication

Relationship building

Work under pressure

Diversity and inclusion

Customer service

Confidentiality

Flexible schedule

Education

High school diploma or equivalent

Job description

215 Day Attendance Secretary

Waterloo Community School District EAST HIGH - Waterloo, Iowa Open in Google Maps

Job Details

Job ID: 5957514

Application Deadline: Oct 20, 2026 4:30 PM (Central Standard Time)

Re-Posted: Oct 13, 2026 5:00 AM (UTC)

Starting Date: Immediately

Job Description

Job Description

Title: 215-Secretary

FLSA Status: Non-exempt

Classification: Educational Support Personnel

Immediate Supervisor: Building Principal

Waterloo Schools is an equal employment opportunity/affirmative action employer.

Job Summary: This position is responsible for maintaining accurate student attendance records, monitoring daily attendance, communicating with parents and guardians regarding student absences and tardiness, and supporting the school’s efforts to promote student attendance and engagement. This position serves as a primary point of contact for attendance-related matters and provides administrative support to the principal, assistant principals, counselors, teachers, students, and families.

Hiring Specifications:

Education

• High school diploma or equivalent required

Certification

• None required

Experience

• Five (5) years of clerical or secretarial experience preferred

Skills, Knowledge & Abilities

• Strong oral and written communication skills
• Ability to establish and maintain effective working relationships and use good judgment, initiative and resourcefulness when dealing with other employees and the public
• Ability to work effectively under stress, changing work priorities and in emergencies
• Ability to work diverse groups of people
• Ability to work effectively, cooperatively and respectfully with staff, parents, students and community members regardless of race, color, creed, gender, sexual orientation, gender identity, ethnic/national origin, religion, marital status, age, socio-economic status or disability
• Ability to provide customer service in a fast-paced environment
• Ability to recognize sensitive issues and maintain confidentiality
• Ability to work a flexible work schedule as needed

Technology Requirements

• Basic computer skills (computer navigation, email, web browser, Employee Portal)
• Intermediate computer skills (Google Suites, search function, student information systems, basis promethean)

• High computer skills (familiarity with Education Tech Tools, Informational systems specific to position)

• Ability to reach all skill levels listed if not already acquired

Supervision of Others:

• Students, co-op students, substitute staff or volunteers as directed

Personal Contacts:

• All district personnel
• Students and parents
• Community members, volunteers and Partners in Educatio

Job Duties

• Creates and maintains an open and welcoming office and building environment by providing exceptional customer service to students, staff, families and the public.
• Performs clerical duties as directed by the principal and building administrative staff.
• Operates office equipment as needed.
• Answers the telephone and assists callers accurately and efficiently.
• Prepares outgoing mail; sorts and distributes incoming mail.
• Sets up meetings and schedules facilities as directed.
• Composes, types and edits correspondence as directed.
• Maintains accurate records and prepares reports as requested.
• Gives medical attention and dispenses medication in the absence of the Health Assistant.
• Assists with conferences/grade reporting procedures including collecting, scheduling, mailing.
• Coordinates time effective distribution of flyers, notes home to parents and other district or community information.
• Maintains confidentiality of all records and information.
• Performs other duties as may be assigned.

Physical Requirements

NEVER

0%

OCCASIONAL

1-32%

FREQUENT

33-66%

CONSTANT

67%+

A.

Standing

X

B.

Walking

X

C.

Sitting

X

D.

Bending/Stooping

X

E.

Pushing/Pulling

X

F.

Reaching

X

G.

Climbing/Stairs

X

H.

Driving

X

I.

Lifting

Up to 25 lbs.

J.

Carrying

Up to 25 lbs

K.

Manual Dexterity Tasks

Telephone

X

Computer

X

Other

L.

Working Conditions

Inside

X

Outside

X

Extremes in temp/humidity

X

Additional requirements: Successful completion of post-offer drug screening and physical as well as background check.

Terms of Employment: 218- day contract per Board policy and administrative guidelines.

Position Type: Full-Time

Salary: $19.19 to $21.15 Per Hour

Job Categories:

Support Staff > Clerical

Support Staff > Secretary

Job Requirements

• Citizenship, residency or work visa required

Contact Information

• Byron Phillips , Principal
• EAST HIGH
• Phone: [phone]
• Email: [e-mail]