2027 Summer Internship Program - IT Procurement Intern

06F Federal Reserve Bank of Atlanta; Atlanta (GA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Professional development

Networking

MARTA passes

LinkedIn Learning

FedFuel access

On-site café

Dress for your day

Flexible hours

Fitness center

Job summary

The Federal Reserve Bank of Atlanta invites students to join our IT Procurement internship, gaining hands-on experience in ordering and fulfillment of hardware and software within the FRB environment.

You will work with a mentor, create and close IT tickets in ServiceNow, maintain accurate records, and collaborate with internal customers and IT teams to ensure timely, accurate orders during a 10–12 week, 40-hour work week internship.

Qualifications

• Students must be currently enrolled at an accredited college or university in a Bachelor or Graduate degree program through the duration of the internship.
• Minimum cumulative GPA above 3.0 in academically rigorous curriculum.
• Must be committed to working a 40-hour work week for 10-12 weeks during the summer months.
• Basic knowledge of ServiceNow.

Responsibilities

• Create, update, and close IT procurement and fulfillment tickets in ServiceNow.
• Assist with ordering hardware and software.
• Maintain accurate records.
• Communicate professionally with internal customers and IT teams to clarify order details and resolve issues.
• Support IT Procurement team in day-to-day administrative and operational activities.

Skills

Microsoft Office

Communication

Analytical skills

Independent work

Detail oriented

Time zone coordination

Education

Enrolled in Bachelor or Graduate program

GPA > 3.0

Tools

ServiceNow

Job description

Company Federal Reserve Bank of Atlanta As an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the world. The work we do here is important, and how we do it is just as important as what we do. We live our values of integrity, excellence, and respect every day. We do the right thing, we do things right, and we treat people right. A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper.

OUR BANK

The Federal Reserve is the central bank of the United States and is one of the most influential, trusted, and prestigious financial organizations. It consists of twelve Reserve Banks located around the country and the Board of Governors in Washington, D.C. The Federal Reserve Bank of Atlanta territory covers the Sixth Federal Reserve District, which includes Alabama, Florida, and Georgia, and portions of Louisiana, Mississippi, and Tennessee. The Atlanta Fed and the other Reserve Banks play an important part in all three of the Fed's functions: monetary policy, bank supervision and regulation, and the operation of a nationwide payment system.

PLEASE READ: Internships are paid. Summer housing will not be provided.

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).

SCOPE OF ASSIGNMENT

The Intern will gain hands-on experience in enterprise technology procurement by supporting the ordering, and fulfillment of hardware and software within the Federal Reserve Bank (FRB) environment. The intern will work closely with a designated mentor who will assign and guide all work activities, ensuring alignment with departmental processes, service delivery goals, and professional development objectives.

Key Responsibilities

• Create, update, and close IT procurement and fulfillment tickets in ServiceNow.
• Assist with ordering hardware and software.
• Maintain accurate records.
• Communicate professionally with internal customers, and IT teams to clarify order details and resolve issues.
• Support IT Procurement team in day-to-day administrative and operational activities.

QUALIFICATIONS

• Students must be currently enrolled at an accredited college or university in a Bachelor or Graduate degree program through the duration of the internship.
• Minimum cumulative GPA above 3.0 in academically rigorous curriculum.
• Must be committed to working a 40-hour work week for 10-12 weeks during the summer months.
• Basic knowledge of ServiceNow.

PREFERRED MAJORS

• Information Technology
• Information Systems
• Technology Management

CORE COMPETENCIES

• Proficient in Microsoft Office Suite
• Excellent communication skills (verbal and written)
• Strong analytical skills
• Ability to work independently and take ownership of projects
• Great work ethic and detail oriented
• Comfortable working across time zones to complete projects in a timely manner

OUR BENEFITS TO INTERNS (some benefits are subject to being onsite)

• Professional development opportunities
• Networking
• MARTA passes provided
• Free LinkedIn Learning access
• Free access to our FedFuel career development tool
• Café and dining options on-site
• Dress for your day
• Flexible hours
• Access to on-site fitness center

Additional Requirements

This position will require at minimum fingerprinting for a criminal background check, education and employment verification, along with potential additional screening requirements due to the information accessed while performing the job. Any offer of employment is contingent upon satisfactory results of any required background screening. These screenings would be initiated at the time of offer acceptance and can take up to approximately 8 weeks to be completed. The screening covers areas such as education/employment verification, criminal history, credit history, and reaches out to your references and people that know you well. For Law Enforcement positions, physical, psychological, drug, stress/EKG, and attending an academy will be required. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Full Time / Part Time Full time Regular / Temporary Temporary Job Exempt (Yes / No) No Job Category Internship Family Group Work Shift First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government.

OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward. Why Our People Choose Us: Our reputation precedes us There will always be room for personal growth Our people are first You’ll find the right balance Your responsibilities will be meaningful We hope that you will be our future colleague.