2027 Summer Intern - Continuous Improvement

Blue Cross Blue Shield of Michigan; Detroit (MI); On-site; USD 25,000 - 30,000; Part time

Job summary

Blue Cross Blue Shield of Michigan is seeking a 2027 Summer Intern in Continuous Improvement to gain hands-on experience and contribute to meaningful projects in the health insurance industry. You will assist in identifying business problems, support leaders on efficiency projects, and develop a solid understanding of BCBSM's business, products, and data while building professional networks.

This internship emphasizes collaboration, confidentiality, and strong communication as you explore

Qualifications

• Currently enrolled in an undergraduate or graduate program with a 3.0 GPA or higher.
• Interns must be enrolled for the duration of the internship.
• Effective verbal, written communication and interpersonal skills.
• Strong analytical skills and ability to work independently and in a team.
• Excellent organizational skills to manage multiple projects and priorities.

Responsibilities

• Assist in preparing information/research to identify business problems and help management implement solutions.
• Support leaders on projects to enhance efficiency and effectiveness of the organization.
• Develop understanding of BCBSM business, products, programs, data, structure, controls, and research.
• Analyze business goals, objectives, and needs within the organization.
• Participate in networking events with BCBSM leaders and other interns.
• Engage in volunteer activities/community outreach and participate in department meetings.

Skills

Analytical skills

Communication

Organizational skills

MS Office

Tools

Microsoft Office

BCBSM systems

Job description

2027 Summer Intern - Continuous Improvement

Job Description

The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands‑on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking with employees throughout our organization, which could potentially allow interns to build a future career at BCBSM.

• Assist in preparing information and research materials to identify business problems, offer recommendations and assist
  management with implementation of solutions.
• Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization.
• Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research.
• Analyze business goals, objectives, and needs within the organization.
• Participate in networking events with BCBSM leaders and other interns.
• Engage in volunteer activities/community outreach to build knowledge of our communities and customers.
• Participate in department meetings and events (i.e. department wide teambuilding events, weekly meetings to ensure team alignment, etc.).

QUALIFICATIONS

• Current undergraduate or graduate student with a 3.0 GPA or higher required.
• Interns must be enrolled in a college/university or a Master's/PhD program for the duration of the internship.
• Effective verbal, written communication and interpersonal skills.
• Strong analytical skills with the ability to work independently and as a member of a team.
• Excellent organizational skills to deal with multiple projects and priorities.
• Responsible for maintaining confidential information to the highest degree.
• Proficient in Microsoft Office suites and applicable BCBSM systems.
• Ability to develop and maintain effective working relationships.

What We Do

• Provide internal consulting services that solve key business challenges to drive significant, sustainable improvement in BCBSM performance trajectory
• Lead sustained, measurable impact on BCBSM cost, quality, efficiency and effectiveness
• Maintain a diverse and experienced practitioner base that engages in a consultative mode with key business leaders to address their top issues
• Provide a broad suite of engagement models with custom tools, processes and capabilities to aid in our mission
• Drive a proactive targeted improvement strategy for the organization

Job Info

• Job Identification 14650
• Job Category Multi-divisional
• Legal Employer Blue Cross Blue Shield of Michigan Mutual Insurance Company