2027 Internship - Customer Support (Indianapolis, IN)

Textron; Indianapolis (IN); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Prepaid stipend

Mentorship

Hands-on project work

401(k) vesting credit

Flexible schedules

Job summary

Textron is seeking a 2027 Internship in Indianapolis to support Textron Aviation customers in the Customer Service Maintenance Engineering department. You’ll apply technical principles to develop and improve inspection-related maintenance plans across Textron Aviation product lines.

This paid, 10-week summer internship offers mentorship, hands-on projects, and opportunities to work with experienced professionals.

Qualifications

• Pursuing Bachelor’s degree in Aviation, Aircraft Management, Aerospace Engineering, Structural Engineering, Mechanical Engineering, Industrial Engineering or related field.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Ability to quickly grasp new concepts when faced with unfamiliar tasks.

Responsibilities

• Research, develop, and provide solutions to complex inspection-related maintenance issues.
• Follow procedures for collecting and analyzing product data and inspection task findings.
• Frequent internal customer contact.
• Represent Product Support on internal and cross-functional projects.
• Analyze problem areas and evaluate alternatives to meet needs.
• Find best solutions for maintenance program changes or procedural changes using strategic thinking.

Skills

Communication

Analytical thinking

Problem-solving

Adaptability

Education

Pursuing Bachelor’s degree in Aviation or related field

Job description

2027 Internship - Customer Support (Indianapolis, IN)

Description

Why This Internship

As an intern with Textron, you’ll gain hands‑on experience while exploring your interests and building new skills. You’ll be supported and challenged to contribute in meaningful ways - working on real projects alongside experienced professionals to prepare for future success.

JOB SUMMARY:

Intern will support Textron Aviation customers by applying knowledge in the Customer Service Maintenance Engineering department. Intern will use technical principles, theories, and concepts to develop, update, and/or improve inspection-related maintenance plans for all Textron Aviation product lines.

JOB RESPONSIBILITIES:

• Research, develop, and provide solutions to a complex inspection related maintenance issues
• Follow established procedures for collecting, organizing, and analyzing product data, researching inspection task findings, technical issues related to inspection programs, component reliability, product enhancements, service documents, etc
• Position requires frequent internal customer contact
• Represent Product Support on specific internal and cross-functional projects
• Analyze special product support problem areas and evaluate various alternatives of meeting these needs
• Find the best possible solution for product changes, maintenance program modifications or procedural changes using strategy agility

Qualifications

EDUCATION:

• Pursuing Bachelor’s degree in Aviation, Aircraft Management, Aerospace Engineering, Structural Engineering, Mechanical Engineering, Industrial Engineering or related field

EXPERIENCE/QUALIFICATIONS:

• Excellent verbal and written communication skills
• Action oriented and seizes opportunities
• Professional and diplomatic demeanor
• Strong analytical and problem-solving skills
• Quickly grasps new concepts when faced with unfamiliar tasks

Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship.

Summer internships are 40 hours per week typically from late-May to early-August lasting 10 weeks.

Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Why You’ll Love Interning at Textron

This internship is more than a summer experience - offering mentorship, training, and meaningful, hands‑on work that helps you build confidence, develop new skills, and take real steps toward your career goals.

Our benefits include:

• Paid, full-time 10-week summer internship with a prepaid stipend
• Mentorship, training, and development opportunities
• Real project work and hands‑on experience
• Service time credited toward 401(k) vesting upon full-time employment
• Alternative work schedules at select locations

About Textron

Textron is a global Fortune 500 company with a diverse portfolio of industry leading brands, including Bell, Beechcraft, Cessna, Pipistrel, Jacobsen, Kautex, Lycoming, E-Z-GO, and Textron Systems. We foster a culture where curiosity is encouraged, ideas are valued, and innovation drives real-world solutions.

Join Textron and build a career where your work makes an impact, your ideas are valued, and your growth is supported.

AI Readiness:

Textron expects employees to use AI-enabled tools responsibly and effectively. Candidates should be comfortable learning and applying these tools, evaluating AI‑generated output with sound judgment, and using AI in line with company policy and ethical standards. Prior experience with specific tools is not required - we value curiosity, adaptability, and good judgment.

Recruiting Timeline:

Applications for this position will be accepted through October 31, 2026. The application window may be shortened or extended based on candidate flow and business needs. and review the location for this role to ensure it aligns to your location preferences as all roles are on site at a Textron business unit.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.

Recruiting Company: Textron Aviation
Primary Location: US-Indiana-Indianapolis
Job Function: Business Development
Schedule: Full-time
Job Level: Individual Contributor
Job Type: Internship / Co-Op
Shift: First Shift
Job Posting: 09/01/2026, 12:00:00 AM
Job Number: 342307