2027 Internship - Account Manager (Able - Mesa, AZ)

Socket.dev; Mesa (AZ); On-site; USD 9,000 - 11,000; Full time

Benefits offered by this job

Paid stipend

Mentorship & training

Hands-on projects

401(k) vesting credits

Flexible schedules

Job summary

Textron Aviation is offering a paid, full-time 10-week summer internship to students pursuing a relevant Bachelor's degree. You will gain hands-on experience entering and maintaining customer data, collaborating with Sales, Pricing, Purchasing, and Operations teams, and contributing to process improvements.

On-site work is required, with mentorship and real project exposure. Ideal candidates are strong communicators with customer service focus, working knowledge of Microsoft 365, and the ability

Qualifications

• Excellent oral, interpersonal, and written communication skills.
• Excellent customer service skills.
• Proficiency with Microsoft 365 Suite.

Responsibilities

• Enter and maintain customer account data in management systems.
• Suspend/close accounts based on status.
• Identify process improvements in documentation practices.
• Analyze KPI metrics within the account management team.
• Evaluate account strength by volume, revenue, quality, and service.

Skills

Oral communication

Interpersonal skills

Written communication

Customer service

Microsoft 365

Team player

Education

Pursuing Bachelor's degree

Job description

Why This Internship

As an intern with Textron, you'll gain hands-on experience while exploring your interests and building new skills. You'll be supported and challenged to contribute in meaningful ways - working on real projects alongside experienced professionals to prepare for future success.

JOB SUMMARY:

Candidate will learn how to enter and maintain customer account information into Able Aerospace account management systems. Maintains department's filing and recordkeeping. Collaborates and strengthens relationships with the Sales, Pricing, Purchasing, and Operations teams in regard to customer's work and purchase request.

JOB RESPONSIBILITIES:

• Creates new and maintains existing customer accounts by compiling, reviewing, and entering data into account management systems to ensure accuracy of customer information.
• Suspend and/or close customer accounts based upon account status.
• Review and identify areas of improvement in processes and documentation practices.
• Understand, extract, and improve the presentation of KPI metrics within the account management team.
• Review and analyze the strength of accounts based upon volume of work, revenue, quality, and customer service experience.
• Special assignments and additional duties as required.

EDUCATION/ EXPERIENCE:

Pursuing Bachelor's degree in Aircraft Management, Business Management, or other related field.

QUALIFICATIONS:

• Excellent oral, interpersonal, and written communication skills
• Excellent customer service skills
• Good computer skills with a focus on the Microsoft 365 Suite
• Self-motivated, disciplined, and able to work in a team environment to meet department level objectives

Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship.

Summer internships are 40 hours per week typically from late May to early August lasting 10 weeks.

Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager.

Textron Aviation Inc. must comply with U.S. export control laws. If a position requires access to information controlled under U.S. regulations applicant must be eligible to meet any requirements to access controlled information.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Why You'll Love Interning at Textron

This internship is more than a summer experience - offering mentorship, training, and meaningful, hands-on work that helps you build confidence, develop new skills, and take real steps toward your career goals.

Benefits

• Paid, full-time 10-week summer internship with a prepaid stipend
• Mentorship, training, and development opportunities
• Real project work and hands-on experience
• Service time credited toward 401(k) vesting upon full-time employment
• Alternative work schedules at select locations

About Textron

Textron is a global Fortune 500 company with a diverse portfolio of industry leading brands, including Bell, Beechcraft, Cessna, Pipistrel, Jacobsen, Kautex, Lycoming, E-Z-GO, and Textron Systems. We foster a culture where curiosity is encouraged, ideas are valued, and innovation drives real-world solutions.

Join Textron and build a career where your work makes an impact, your ideas are valued, and your growth is supported.