2027 Internship - Account Manager (Able - Mesa, AZ)

Cessna Aircraft Company; Mesa (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Textron Aviation Inc. is offering a 2027 Internship - Account Manager in Mesa, AZ. The intern will enter and maintain customer accounts in Able Aerospace systems and support filing and recordkeeping for the department.

They will collaborate with Sales, Pricing, Purchasing, and Operations to handle customer work and purchase requests while learning KPI reporting and process improvements.

Qualifications

• Excellent oral, interpersonal, and written communication
• Proficiency with Microsoft 365 Suite (Outlook, Word, Excel)
• Self-motivated, disciplined, and able to work in a team environment

Responsibilities

• Enter and maintain customer account information in Able Aerospace systems
• Maintain department filing and recordkeeping
• Collaborate with Sales, Pricing, Purchasing, and Operations on customer work and requests
• Review and improve account management processes and KPI reporting

Skills

Communication

Microsoft 365

Team collaboration

Education

Pursuing Bachelor’s degree in related field

Aircraft/Business management background

Job description

Job Number:

2027 Internship - Account Manager (Able - Mesa, AZ) (342200)

Why This Internship

As an intern with Textron, you'll gain hands-on experience while exploring your interests and building new skills. You'll be supported and challenged to contribute in meaningful ways – working on real projects alongside experienced professionals to prepare for future success.

JOB SUMMARY:

Candidate will learn how to enter and maintain customer account information into Able Aerospace account management systems. Maintains department's filing and recordkeeping. Collaborates and strengthens relationships with the Sales, Pricing, Purchasing, and Operations teams in regard to customer's work and purchase request.

JOB RESPONSIBILITIES:

• Creates new and maintains existing customer accounts by compiling, reviewing, and entering data into account management systems to ensure accuracy of customer information.
• Suspend and/or close customer accounts based upon account status.
• Review and identify areas of improvement in processes and documentation practices.
• Understand, extract, and improve the presentation of KPI metrics within the account management team.
• Review and analyze the strength of accounts based upon volume of work, revenue, quality, and customer service experience.
• Special assignments and additional duties as required.

EDUCATION/ EXPERIENCE:

Pursuing Bachelor’s degree in Aircraft Management, Business Management, or other related field.

QUALIFICATIONS:

• Excellent oral, interpersonal, and written communication skills
• Good computer skills with a focus on the Microsoft 365 Suite
• Self-motivated, disciplined, and able to work in a team environment to meet department level objectives
  

Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship.

Summer internships are 40 hours per week typically from late-May to early-August lasting 10 weeks.

Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager.

Textron Aviation Inc. must comply with U.S. export control laws. If a position requires access to information controlled under U.S. regulations applicant must be eligible to meet any requirements to access controlled information.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Why You'll Love Interning at Textron

This internship is more than a summer experience — offering mentorship, training, and meaningful, hands-on work that helps you build confidence, develop new skills, and take real steps toward your career goals.

Our benefits include:

• Paid, full-time 10-week summer internship with a prepaid stipend
• Mentorship, training, and development opportunities
• Real project work and hands-on experience
• Service time credited toward 401(k) vesting upon full-time employment
• Alternative work schedules at select locations

About Textron

Textron is a global Fortune 500 company with a diverse portfolio of industry leading brands, including Bell, Beechcraft, Cessna, Pipistrel, Jacobsen, Kautex, Lycoming, E-Z-GO, and Textron Systems. We foster a culture where curiosity is encouraged, ideas are valued, and innovation drives real-world solutions.

Join Textron and build a career where your work makes an impact, your ideas are valued, and your growth is supported.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.