2027 Intern - Operations & Supervisory Support

rb; Dallas (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Professional development opportunities

Broader networking opportunities

Downtown location with free parking

On-site fitness center

On-site café and coffee shop

Job summary

The Federal Reserve Bank of Dallas offers a paid, full-time summer internship in Dallas for students across majors such as economics, finance, IT, and operations. You will join Banking Supervision OSS and contribute to meaningful projects with real-world impact.

Interns receive mentorship, networking opportunities, and exposure to central banking practices. Typical hours are Monday–Friday, 40 hours/week, for 10–12 weeks starting mid-May.

Qualifications

• Undergraduate student entering junior or senior year, or graduate student, in HR, business, or analytics.
• Strong analytical, problem-solving, and attention to detail.
• Excellent written and verbal communication.
• Ability to handle confidential information with discretion.
• Willingness to learn instructional design and scheduling software (Captivate, Adobe).

Responsibilities

• Translate internal customer priorities into actionable recommendations.
• Assist with event and instructional design projects using Captivate and Adobe.
• Build reports and dashboards for stakeholders.
• Provide administrative support for meetings, travel, and events.
• Engage in cross-training to broaden OSS exposure.
• Support process improvement initiatives.

Skills

Analytical skills

Communication

Team collaboration

Discretion with sensitive information

Captivate/Adobe learning

Education

Undergraduate/graduate student in HR/Business/Data Analytics

Tools

Captivate

Adobe

Learning Management Systems

Job description

Company Federal Reserve Bank of Dallas

We are dedicated to serving the public by promoting a strong financial system and a healthy economy for all. These efforts take a team of dedicated individuals doing many different jobs. Together we're creating a workplace where talented people can thrive, and we welcome your unique background and perspective to help present the best possible solutions for our partners.

Location: #LI-Onsite. If you need assistance or a reasonable accommodation, please notify your Talent Acquisition Consultant.

ABOUT THE DALLAS FED:

At the Dallas Fed we serve the public by partnering with communities and businesses, promoting jobs and stable prices, and keeping your money safe and available. We welcome different perspectives, ideas, and experiences. As part of the nation's central bank, we are committed to improving the economy and our communities. Are you ready to make a difference?

Learn more about the Dallas Fed: www.dallasfed.org/fed .

ABOUT THE INTERNSHIP PROGRAM:

The Federal Reserve Bank of Dallas Internship Program is a prestigious, cohort-based experience that attracts top talent from across the country for paid, full-time summer internships spanning majors and functional areas - from economic research and finance to Cash Services, IT, and beyond. While interns take on a specific functional role for the summer with meaningful work and opportunities to grow, the program offers much more than a single assignment. Dedicated staff mentors help launch your career, and curated cohort programming provides broad exposure to central banking, direct access to senior leaders and industry experts, and dedicated learning and development opportunities. As part of the Federal Reserve System, you'll also build a professional network of peers that spans the nation. The program runs approximate for 10-12 weeks, beginning in mid-to-late May and concluding in August. For this specific position, you will be located in the Dallas office.

Learn more about our internship program: www.dallasfed.org/internships .

ABOUT YOUR TEAM:

Banking Supervision Operations and Supervisory Support (OSS) provides essential support that enables examinations teams to focus on their primary responsibilities. Guided by our vision to deliver best-in-class solutions, we help inform decision-making through value-added tools, training, data analytics, and streamlined processes. We're committed to increasing our bench strength and value proposition through collaboration and investment in our people. Join our team and gain hands-on experience supporting mission-critical regulatory and operational functions.

WHAT YOU'LL DO:

• Support efforts to understand internal customer operational priorities and translate them into actionable recommendations
• Assist with event and instructional design projects, including utilizing tools such as Captivate and Adobe
• Build reports, dashboards, and presentations that communicate key findings to stakeholders
• Provide administrative support for day-to-day operations, including managing meetings, calendars, travel arrangements, events, and conferences for Bank and System activities
• Engage in cross-training opportunities to broaden exposure to OSS functions
• Contribute ideas and support process enhancement initiatives across the team

WHAT YOU BRING:

• Undergraduate student entering junior or senior year, or graduate student, studying Human Resources, Business Administration, Organizational Development, Learning & Development, Data Analytics, or related field
• Strong analytical, problem-solving skills, and attention to detail
• Excellent communication skills, both written and verbal
• Ability to handle confidential/sensitive information with discretion
• Familiarity with, or willingness to learn, instructional design and scheduling/administrative software (e.g., Captivate, Adobe, learning management systems)
• Ability to work independently as well as collaboratively in a team environment
• Equivalent education and/or experience may be substituted for any of the above requirements

OUR BENEFITS:

• Professional development opportunities
• Broader networking opportunities across District
• Downtown location with free parking
• 24/7 on-site fitness center (Dallas & Houston Offices)
• On-site café and coffee shop

WORK HOURS:

Monday - Friday, 8:00 a.m. - 5:00 p.m. (40 hours/ week). Some additional hours may be required.

NOTES:

Participation in our internship program is a valuable learning opportunity and does not guarantee future employment.

This position requires access to confidential supervisory information and/or FOMC information, which is limited to "Protected Individuals" as defined in the U.S. federal immigration law. Protected Individuals include, but are not limited to, U.S. citizens, U.S. nationals, and U.S. permanent residents who either are not yet eligible to apply for naturalization or who have applied for naturalization within the requisite timeframe. Candidates who are permanent residents may be e