2027 Future Talent Program - L&D (Learning & Development) Coordinator - Co-op

Merck; West Point (PA); Hybrid; USD 40,000 - 111,000; Full time

Benefits offered by this job

Hybrid work arrangements

On-site training at West Point

Job summary

New Grad at West Point is offering a co-op role in Learning & Development Operations. You will manage daily training requests, keep compliance records, and support projects to improve training delivery methods on site.

The role requires currently enrolled students in HR, business, MIS, or instructional design, with strong organizational and communication skills and experience with AI tools and Microsoft Office.

Qualifications

• Currently enrolled in an accredited undergraduate or graduate degree program (e.g., Human Resources, Business Administration, Management Information Systems, Instructional Design, or a related field)

Responsibilities

• Handle Daily Training Requests: Process requests submitted through our training portal, such as assigning courses, updating curricula, and tracking completion in our LMS.
• Maintain Compliance & Records: Update SOPs in our LMS accurately and timely.
• Support Improvements & Projects: Assist with projects to improve training delivery, create guides, test digital tools, and automate repetitive tasks.

Skills

Organizational skills

Attention to detail

Digital fluency

AI tools experience

Excel proficiency

PowerPoint proficiency

Written communication

Verbal communication

SharePoint

MS Teams

Power BI

Education

Undergraduate/graduate student

Tools

SharePoint

MS Teams

Power BI

Excel

PowerPoint

Job description

The Future Talent Program features co-operative assignments that last up to 6 months and will include one or more projects. Our Learning & Development (L&D) Team at West Point ensures that everyone on site has the training, skills, and qualifications needed to produce our products safely while meeting industry demands and maintaining regulatory compliance. As an L&D Operational Coordinator Co-op, you will play a crucial role in running the day-to-day training operations that keep our teams ready and compliant. This is an exciting opportunity to work closely with team members across the site and contribute to the continuous improvement of our training delivery methods.

Responsibilities

• Handle Daily Training Requests: Process requests submitted through our training portal, such as assigning courses, updating curricula, and tracking completion in our Learning Management System (LMS).
• Maintain Compliance & Records: Update Standard Operating Procedures (SOPs) in our Learning Management System (LMS) accurately and timely.
• Support Improvements & Projects: Assist with projects to make training effective for our L&D team and partners such as creating simple how-to guides, testing new digital learning tools, or finding ways to automate repetitive tasks.

Minimum Education Requirement

Currently enrolled in an accredited undergraduate or graduate degree program (e.g., Human Resources, Business Administration, Management Information Systems, Instructional Design, or a related field)

Required Experience/Skills

• Must have Strong organizational skills with the ability to manage multiple transactions, tasks, and deadlines simultaneously.
• Must have high attention to detail, particularly regarding database management and document formatting.
• Must have digital fluency and systems aptitude
• Must have experience using AI tools (e.g. Microsoft Copilot)
• Must have Microsoft Office Suite: Intermediate proficiency in Excel (basic formulas, pivot tables, and filters for data analysis) and PowerPoint
• Must have strong written and verbal communication skills to collaborate effectively with multi-functional teams across the site.

Preferred Experience Skills

• Collaboration & Portal Technologies: Experience utilizing, updating, or designing inside Microsoft SharePoint sites and managing team spaces in MS Teams
• Exposure to business tools (e.g., Power BI) for interpreting training compliance data or interacting with automated site compliance dashboards
• Collaborative Mindset: Proactive, self-motivated, and comfortable working both independently and in team settings
• Ability to translate complex administrative tasks into clear, step-by-step documentation, such as Job Aids, standard task sheets, or User Manuals

Please note that this position may be closed before the posted end date or may remain open longer, at the discretion of the company.

Salary range: The salary range for this role is $39,908 - $111,111

FTP2027 MD2027

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

San Francisco Residents Only:

We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:

We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Employee Status: Intern/Co-op (Fixed Term) Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: 1st - Day Valid Driving License: No Hazardous Material(s): no Job Posting End Date: 12/16/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.