2027 Enterprise Operations Development Program- Legal Management & Support Services (Property Preservation)

M&T Bank Corporation; Getzville (NY); On-site; USD 41,000 - 61,000; Full time

Job summary

The Customer Asset Management (CAM) Operations Development Program at M&T Bank offers an immersive rotational experience to develop leadership, analytics, and cross-functional skills. Participants gain technical proficiency in CAM processes while supporting mortgage and loan operations in Getzville, NY.

Participants complete diverse rotations, monitor loan pipelines, and produce routine reports. The program emphasizes risk awareness, regulatory adherence, and a culture of belonging within a

Qualifications

• Bachelor7s or Master7s degree. Minimum Cumulative GPA of 3.0.
• Up to 1 year7s work experience.
• Outstanding written and verbal communication skills.
• Demonstrated interpersonal skills.
• Demonstrated analytical skills.
• Demonstrated computer skills.
• Prior work/internship experience.

Responsibilities

• Complete a series of job rotations, over a set time frame in multiple disciplines, to gain a broader understanding of the roles, how they are utilized at the Bank, and how they work together to deliver solutions and services to internal and external customers.
• Manage pipeline of loans ensuring operational processes are completed timely and accurately.
• Perform reviews of loans confirming a quality level within the Company7s risk appetite.
• Work in customer contact or back-office roles depending upon the preference and skill set of the candidate.
• Develop and produce routine departmental reports and spreadsheets, including but not limited to, project analyses, historical reporting and financial analysis.
• Complete data review, research and/or reconciliation.
• Participate in Customer Asset Management Operations Development Program activities.
• Understand and adhere to the Company7s risk and regulatory standards, policies and controls in accordance with the Company7s Risk Appetite.
• Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Skills

Analytical skills

Written communication

Verbal communication

Interpersonal skills

Computer skills

Education

Bachelor7s or Master7s degree

Job description

Overview:

The Customer Asset Management (CAM) Operations Development Program enables participants to gain in-depth professional and analytical experience and development of leadership and collaborative skills through a defined and customized immersive rotational program. Program participants will become technically proficient in core business processes within the CAM division.

Department Overview:

The Property Preservation team monitors the residential properties that secure our mortgages in order to identify vacant properties or other property related issues that may need to be addressed. National vendors are used to perform monthly inspections on past due accounts. As abandoned properties are identified, loans are reviewed for critical action such as property securing, insurance claim filing, registration requirement fulfillment and code violation resolution. The team is heavily governed by investor guidelines as well as federal, state and municipal rules.

Property Preservations Presale

Completes a First Time Vacancy (FTV) review on mortgage and consumer lending HELOC loans. Secures the property on homes that are vacant and not maintained. Responsible for monitoring and handling Non-FHA properties from first time vacancy (FTV) through final disposition, including monitoring insurance claims when applicable. Approves/Denies damage bids from vendors for non-FHA loans.

Property Preservations Escalations

Responsible for monitoring and resolution of property related complaints. Responsible for monitoring and resolution of property code violations.

Property Preservation FHA Team

Responsible for the servicing of FHA properties once vacant and secured through foreclosure sale and conveyance to HUD. Responsible for preservation and repairs needed on FHA properties post foreclosure sale in order to convey the property to HUD. Responsible for FHA evictions on occupied properties post foreclosure sale.

Property Preservation Reporting Team (PROPS)

Responsible for monitoring exception and control reporting for the Property Preservation team. Manage the property inspection process. Monitors and provides documentation to ensure registrations are complete.

CWCOT/Control Tower

Responsible for the administration of FHA’s Claims Without Conveyance of Title program.

Primary Responsibilities

Complete a series of job rotations, over a set time frame in multiple disciplines, to gain a broader understanding of the roles, how they are utilized at the Bank, and how they work together to deliver solutions and services to internal and external customers. Manage pipeline of loans ensuring operational processes are completed timely and accurately. Perform reviews of loans confirming a quality level within the Company’s risk appetite. Work in customer contact or back-office roles depending upon the preference and skill set of the candidate. Develop and produce routine departmental reports and spreadsheets, including but not limited to, project analyses, historical reporting and financial analysis. Complete data review, research and/or reconciliation. Participate in Customer Asset Management Operations Development Program activities. Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned.

Education and Experience Required

Bachelor’s or Master’s degree. Minimum Cumulative GPA of 3.0. Up to 1 years' work experience. Outstanding written and verbal communication skills. Demonstrated interpersonal skills. Demonstrated analytical skills. Demonstrated computer skills. Prior work/internship experience.

Work Visa Sponsorship not offered for this role.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $29.57 - $43.99 per hour. The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.

Location: Getzville, New York, United States of America.

Company Culture

Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T's affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long‑lasting relationships with our customers. We are a bank for communities - combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members.

View M&T's Human Capital Report to learn more.

M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.

M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.