2027 Benefits Support Specialist Internship

Symetra; United States; Remote; USD 25,000 - 34,000; Full time

Benefits offered by this job

Fully remote internship

Equipment provided

Job summary

Symetra offers a fully remote Benefits Support Specialist (BSS) Intern position for Summer 2027, lasting 12 weeks with two start sessions in May or June. The role emphasizes real, meaningful project work and cross-functional collaboration within a supportive internship program.

Ideal candidates are rising juniors or seniors pursuing a degree, with strong Excel/Word/PowerPoint skills, excellent communication, and a collaborative, detail-oriented mindset.

Qualifications

• Rising junior or senior student pursuing a degree from an accredited program.
• Strong proficiency with Excel, Word, and PowerPoint.
• Excellent written and oral communication skills.
• Ability to collaborate and adapt in a fast-paced environment.
• Demonstrated organizational and analytical capabilities.

Responsibilities

• Review and organize process documentation and job aids.
• Analyze BSS data to identify trends and improvement opportunities.
• Support special projects and daily BSS tasks.
• Maintain shared resources and references.
• Shadow different BSS functions to understand end-to-end processes.
• Assist with administrative work during busy periods.
• Show interest in business operations, process improvement, and cross-functional collaboration.

Skills

Excel

Word

PowerPoint

Analytical skills

Organizational skills

Written & verbal communication

Collaboration

Education

Rising junior or senior student in accredited higher education program

Tools

Office Suite

Job description

Symetra has an exciting opportunity to join our team as a Benefits Support Specialist (BSS) Intern!

About The Program

At Symetra, we share a deep commitment in bringing value to underserved communities and people and helping them take steps toward financial freedom. That's our way of describing people that can be and doing what they value. Our interns work on real, meaningful projects that contribute toward our goal, and are an important part of our Symetra community. Symetra's Internship Program for Summer 2027 is entirely remote. All interns will learn and work in a virtual setting. The internship duration is 12 weeks. To accommodate varying academic calendars, we offer two internship sessions, with start dates in May and June, allowing students on different semester schedules to participate. Applicants will be able to indicate their preferred session during the application process.

Your Responsibilities May Include

• Reviewing and organizing process documentation and job aids
• Analyzing BSS request data to identify volume trends, recurring issues, and process-improvement opportunities
• Supporting special projects and daily BSS tasks
• Helping maintain shared resources and reference materials
• Shadowing different BSS functions to understand the end-to-end process
• Assisting with appropriate administrative or operational work during busier periods
• Ideal candidates will have an interest in business operations, process improvement, and cross-functional collaboration

You will leave this internship with effective organizational, analytical, operational support, process improvement, and business operations skills; and increased knowledge of both new-business and service operations.

What We Offer You

• Fully remote internship - we ship you the equipment you need to enjoy work from the comfort of home.

Required Education, Experience And Skills

• A rising junior or senior student seeking a degree from an accredited higher education program
• Strong computer skills, especially Excel, Word, and PowerPoint
• Strong organizational and analytical skills
• Excellent written and oral communication skills
• Willingness and ability to collaborate and adapt in a fast-paced, solution-driven environment
• Ability to manage multiple priorities and work effectively in a team environment

We empower inclusion

At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

Please Review Symetra's Remote Network Minimum Requirements

As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:

• Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
• Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
• Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.

Identity Verification

Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.

Failure To Comply With Verification Procedures May Result In

• Disqualification from the recruitment process
• Withdrawal of a job offer
• Termination of employment and other criminal and/or civil remedies, if fraud is discovered