2026 Part-Time Fan Experience Representative

Red Bull Gruppe; Town/Village of Harrison (NY); On-site; USD 20,664 - 27,552; Part time

Job summary

Red Bull Gruppe is looking for a Fan Experience Representative to ensure an outstanding atmosphere for fans attending matches at Sports Illustrated Stadium in Harrison, New Jersey. This part-time role involves direct interaction with fans to enhance their experience during game days and events. Ideal candidates will possess strong communication skills and a passion for customer service to represent the brand effectively. Join a dynamic team at one of Major League Soccer's original clubs!

Qualifications

• Ability to provide high-level customer service.
• Excellent communication skills.
• Experience in a fan-facing role is a plus.

Responsibilities

• Provide top-notch customer service to fans.
• Act as a point of contact on game day.
• Assist with events at Sports Illustrated Stadium.

Job description

RedBull New York (“RBNY”) are one of 30 teams in Major League Soccer (MLS) and one of the league’s ten original charter clubs. Founded in 1996, RBNY has competed in MLS since its inception. RBNY’s First Team plays its home matches at Sports Illustrated Stadium in Harrison, New Jersey and its Second Team plays its home matches at Montclair State University. RBNY are owned by the Austrian beverage company RedBull GmbH, after which the team is named.

RBNY’s First Team is a three-time MLS Supporters’ Shield winner and a two-time Conference Champion, while the Second Team is the 2025 MLS NEXT Pro Champion. RBNY also operates one of the nation’s premier youth soccer development programs, spanning local partnerships across New York and New Jersey. RBNY’s Academy is ranked among the top development organizations in the country.

POSITION SUMMARY

The primary function of the Fan Experience Representative position is to provide the highest level of customer service to all fans in attendance on match-day and non-RedBull matches/events. You will act as one of the first points of contact with fans, and as an extension of the Member Services department.

This is a part-time position working all regular game day hours and events at Sports Illustrated Stadium.