2026 Part-Time Fan Experience Representative

Red Bull Gruppe; Harrison (NJ); On-site; USD 20,664 - 27,552; Part time

Job summary

Red Bull Gruppe is seeking a Fan Experience Representative in Harrison, New Jersey to deliver exceptional customer service to fans on match days. This part-time role involves working all regular game day hours and events at Sports Illustrated Stadium, serving as a point of contact for fans and supporting the Member Services department during events. The ideal candidate should have excellent communication skills and a passion for sports, ensuring fans have a memorable experience.

Responsibilities

• Provide the highest level of customer service to fans during match days.
• Act as a first point of contact with fans.
• Support the Member Services department during non-match events.

Job description

RedBull New York (“RBNY”) are one of 30 teams in Major League Soccer (MLS) and one of the league’s ten original charter clubs. Founded in 1996, RBNY has competed in MLS since its inception. RBNY’s First Team plays its home matches at Sports Illustrated Stadium in Harrison, New Jersey and its Second Team plays its home matches at Montclair State University. RBNY are owned by the Austrian beverage company RedBull GmbH, after which the team is named.

RBNY’s First Team is a three-time MLS Supporters’ Shield winner and a two-time Conference Champion, while the Second Team is the 2025 MLS NEXT Pro Champion. RBNY also operates one of the nation’s premier youth soccer development programs, spanning local partnerships across New York and New Jersey. RBNY’s Academy is ranked among the top development organizations in the country.

POSITION SUMMARY

The primary function of the Fan Experience Representative position is to provide the highest level of customer service to all fans in attendance on match-day and non-RedBull matches/events. You will act as one of the first points of contact with fans, and as an extension of the Member Services department.

This is a part-time position working all regular game day hours and events at Sports Illustrated Stadium.