2026-27 Premium Services Team Member

Socket.dev; Inglewood (CA); On-site; USD 25,000 - 2,538,000; Part time

Job summary

LA Clippers is seeking Premium Services Team Members for in-person, part-time work at Intuit Dome in Inglewood, CA. You will deliver white-glove service to premium clients and their guests, preparing spaces, assisting with requests, and resolving issues to create memorable moments during games, concerts, and events.

The role requires a warm, polished demeanor, strong communication, attention to detail, and the ability to work flexibly including weeknights, weekends, and holidays.

Qualifications

• A warm and engaging presence with a genuine interest in providing exceptional service.
• Strong interpersonal and communication skills with guests, colleagues, and partners.
• Attention to detail and anticipation of guests' needs.
• Proactive, dependable and ownership-minded.
• Resourceful and solutions-oriented under pressure.
• Clear English communication and listening skills.
• Comfortable in a fast-paced, visible event setting.
• Willing to learn and accept feedback within the team.
• Authorized to work in the United States and flexible with hours.

Responsibilities

• Engage with Premium Members and guests while providing attentive support at each event.
• Prepare amenities, gifts, and special requests for Premium Members.
• Activate and maintain premium spaces including suites and hospitality areas.
• Inspect spaces before doors open and monitor client needs throughout events.
• Assist with inbound inquiries and route questions appropriately.
• Troubleshoot event-day issues with professionalism and urgency.
• Set up premium activations and personalized client experiences.
• Support the team with additional projects and responsibilities as assigned.
• Collaborate with internal teams to ensure a seamless Premium Member experience.

Skills

Warm demeanor

Interpersonal skills

Attention to detail

Proactive

Resourceful

Effective communication

Adaptability

English proficiency

Work authorization

Flexible schedule

Job description

The LA Clippers are accepting applications for Premium Services Team Members! The Premium Services team delivers white-glove service to our premium clients and their guests, creating seamless, personalized experiences from arrival through departure.

This is a hands-on, role for someone who is warm, polished, energetic, and takes pride in delivering thoughtful, highly personalized service. Premium Services Team Members support games, concerts, and special events by preparing Premium spaces, assisting with client requests, supporting activations, resolving issues, and helping deliver thoughtful, memorable moments. The ideal candidate is attentive to detail, proactive, and eager to learn within a high-level Premium Services environment.

This is a part-time role based in Inglewood, CA and is not eligible for benefits. Candidates must be available to work a flexible schedule, including weeknights, weekends, holidays, NBA games, concerts, and special events.

What You Will Do

• Engage with Premium Members and their guests while providing attentive support throughout each event.
• Prepare and deliver amenities, gifts, and special requests for Premium Members as needed.
• Help activate and maintain premium spaces, including suites and other hospitality areas.
• Inspect premium spaces before doors open and remain attentive to client needs throughout each event.
• Assist with inbound client inquiries and help answer or route questions appropriately.
• Troubleshoot event-day issues with professionalism, urgency, and sound judgment.
• Set up and facilitate premium activations, special moments, and personalized client experiences as needed.
• Support the Premium Services team with additional projects and responsibilities as assigned.
• Partner with internal teams to help ensure a seamless experience for Premium Members while maintaining a polished, professional, and welcoming presence throughout games, concerts, and special events.

Your Background, Skills and Qualifications

• A warm and engaging presence with a genuine interest in providing exceptional service.
• Strong interpersonal and communication skills, with the ability to interact comfortably and professionally with Premium Members, guests, colleagues, and partners.
• A strong attention to detail and an understanding of the importance of anticipating needs and following through.
• Proactive, dependable, and willing to take ownership of responsibilities.
• Resourceful and solutions-oriented, with the ability to remain composed when navigating questions or unexpected issues.
• Comfortable working in a fast-paced, highly visible event environment.
• Ability to learn quickly and accept feedback, within the Premium Services team.
• Ability to communicate clearly in English and follow verbal and written directions.
• Demonstrated ability to communicate and positively interact in a diverse, multicultural environment.
• Must be available to work a flexible schedule, including weeknights, weekends, holidays, NBA games, concerts, and special events.
• Must be at least 18 years of age.
• Must be authorized to work in the United States.

LA Clippers’ Approach to Technology & Innovation

At the LA Clippers, curiosity and innovation go hand in hand. We seek forward-thinking individuals who embrace emerging technologies and actively leverage AI tools to work smarter, unlock creativity, and elevate the fan and business experience.

About Intuit Dome:

Opened in August 2024, Intuit Dome is the new home of the LA Clippers and hosts hundreds of sporting events and concerts each year. Located in Inglewood, Calif., Intuit Dome is built different -- it redefines fans’ expectations for live experiences and change the music landscape in Los Angeles.

Host of the 2026 NBA All-Star game and Olympic Basketball in 2028, Intuit Dome is over 1 million square feet and features our team training center, business operations offices, five full-sized basketball courts, an 80,000 square foot outdoor plaza and a double-sided Halo Board composed of more than an acre of LED.

Compensation

• $18.42 per hour. Expected hours of work per week vary.
• We provide staff parking for each game.
• The role is classified as non-exempt.

Essential Functions of the Job (Physical Requirements & Working Conditions)

• Ability to lift, carry, push, or pull equipment or materials weighing up to 20 pounds.
• Ability to bend, stoop, kneel, crouch, and reach overhead and horizontally as needed to perform job duties.
• Ability to ascend and descend stairs and work safely at various heights, including top of stairways, when required.
• Ability to work in confined or enclosed spaces, including elevators, when required.
• Ability to move throughout the venue quickly and safely during events.
• Ability to communicate effectively with guests, coworkers, and supervisors in person.
• Ability to work in both indoor and outdoor environments. Outdoor work may include exposure to varying weather conditions, including heat, cold, rain, wind, humidity, and direct sunlight.
• Ability to work in environments with elevated noise levels, crowds, and vibration typical of live sporting events and entertainment venues.
• Ability to work in crowded environments with frequent interaction with guests and team members.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and extended shifts based on business needs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.

The LA Clippers are a proud equal opportunity employer. It is our desire and intent that all employees enjoy a professional business working environment that is free from discrimination and harassment. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

To view our employment privacy policy, please visit https://www.nba.com/clippers/california-employment-privacy-policy

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