1st Shift Warehouse Counter Associate, Wednesday -Sunday 7:30am-3:30pm

CJ Logistics America; Chester (VA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k)

Tuition assistance

PTO

Open-door policy

Job summary

CJ Logistics America is seeking a Warehouse Counter Associate to join our field team. You will be the front line for customer service, issuing parts and documenting requests at the counter, while ensuring accurate records in our WMS.

This role requires a high school diploma, basic computer skills, and the ability to handle multiple tasks in a fast-paced setting. Competitive pay and benefits accompany a growing company.

Qualifications

• High School Diploma or GED required.
• Experience with customer service and basic office software preferred.
• Detail-oriented with ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Provide excellent customer service by issuing parts accurately from work orders and at the counter.
• Document movement of items in the warehouse management system (WMS) immediately and accurately.
• Follow procedures for special item issuance and IMEP restrictions.
• Notify planners and management regarding PIAC status and block placement of parts.
• Document all part returns, credits, transfers and erroneous transactions.
• Pick orders and transport them as requested.
• Conduct daily inventory cycle counts and reconcile bin balances with system counts.
• Maintain clean and organized counter and stockroom areas.
• Perform other duties to support warehouse operations.

Skills

Customer service

Attention to detail

Multitasking

Communication

MS Office knowledge

Education

High School Diploma/GED

Tools

Microsoft Office Suite

Job description

Description

At this time, CJ Logistics Americas is unable to offer visa sponsorship or support for work authorization.

Lift Your Career to New Heights with CJ Logistics!

Are you highly organized, detail-oriented, and excellent with people? CJ Logistics America is seeking a dedicated Warehouse Counter Associate to join our field team. In this critical role, you will be the front line for superior customer service, ensuring the accurate and immediate issuance and documentation of parts requested via work orders, trouble calls, or in-person customer requests at the counter.

• Pay Range: $19 per hour + $1.50 Shift Premium
• Schedule: Wednesday Sunday, 7:30am-3:30pm

What You Will Do:

• Customer Service & Issuance: Provide excellent service by issuing parts accurately based on work orders and cost center orders, and by responding promptly to trouble calls or walk-up customers at the counter.
• Inventory & Documentation: Immediately and accurately document the movement of all items within the warehouse management system (WMS).
• Compliance & Procedures: Follow all procedures for special item issuance and IMEP restrictions.
• Communication & Reporting: Notify planners and management regarding Part In-Advance-Check (PIAC) status and when parts need to be placed in block status.
• Transaction Management: Document all part returns, credits, transfers, and erroneous transactions.
• Order Fulfillment: Pick orders and transport them as requested.
• Inventory Control: Perform daily Inventory Cycle Counts inside the main stockroom; perform bin balances of 10 or less and document the checks; document discrepancies between bin balances and system counts.
• Warehouse Maintenance: Perform bin maintenance, new receipt put away, and ensure the counter and stockroom area remains clean and organized at all times.
• Other Duties: Perform other assigned duties to support warehouse operations.

What we are looking for:

• High School Diploma/GED equivalent.
• Proficiency in PC use, including basic working knowledge of Microsoft Office Suite (Word, Excel).
• Basic math and reading skills.
• Demonstrated ability to be detail-oriented, with the capacity to manage multiple tasks effectively in a fast-moving environment.
• Strong problem-solving skills and the ability to follow oral and/or written instructions.
• Good interpersonal skills and a proven ability to work collaboratively with both internal teams and external customers.

Ready to Elevate Your Career? Join us at CJ Logistics and be a part of something bigger. With our guided training and supportive team, you'll have everything you need to succeed. Let’s move forward together!

Pay, Benefits and More:

• Pay Range: $19 per hour
• Competitive compensation package
• Rapid Paid! (Ability to get hours worked paid out before payday.)
• Full health insurance (medical, dental and vision), 401(k), Life insurance, tuition assistance, PTO and MORE!
• Growing company with a performance record that continues to climb!
• Open-door work environment
• High Performance culture with a focus on a growth mindset where continuous improvement is embraced
• Opportunities for advancement!