1st Shift Warehouse Counter Associate, Monday - Friday 7:30am -3:30pm

CJ Logistics America; Richmond (VA); On-site; USD 54,442,752 - 61,992,000; Full time

Benefits offered by this job

Full health insurance (medical, dental

401(k)

Tuition assistance

PTO

Open-door work environment

Job summary

CJ Logistics America is hiring a Warehouse Counter Associate in Richmond, VA. The role focuses on issuing parts at the counter, documenting transactions, and maintaining stock integrity.

You will handle work orders, respond to requests, and support warehouse operations with attention to detail and strong people skills. Training and benefits are provided to help you grow with the team.

Qualifications

• High School Diploma or GED required.
• Proficiency with Microsoft Office Suite.
• Basic math and reading skills.
• Strong attention to detail and multitasking ability.
• Excellent interpersonal skills and teamwork.

Responsibilities

• Provide excellent service by issuing parts accurately based on work orders and cost center orders at the counter.
• Document movement of items in the warehouse management system (WMS).
• Follow procedures for special item issuance and IMEP restrictions.
• Notify planners and management regarding PIAC status and when parts need to be placed in block status.
• Document all part returns, credits, transfers, and erroneous transactions.
• Pick orders and transport them as requested.
• Perform daily Inventory Cycle Counts and document discrepancies.
• Maintain cleanliness and organization of counter and stockroom.

Skills

Customer service

Detail oriented

Multitask

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Description

At this time, CJ Logistics Americas is unable to offer visa sponsorship or support for work authorization.

Lift Your Career to New Heights with CJ Logistics!

Are you highly organized, detail-oriented, and excellent with people? CJ Logistics America is seeking a dedicated Warehouse Counter Associate to join our field team. In this critical role, you will be the front line for superior customer service, ensuring the accurate and immediate issuance and documentation of parts requested via work orders, trouble calls, or in-person customer requests at the counter.

• Pay Range: $19.00 per hour
• Schedule: Monday- Friday, 7:30AM-3:30PM

What You Will Do:

• Customer Service & Issuance: Provide excellent service by issuing parts accurately based on work orders and cost center orders, and by responding promptly to trouble calls or walk-up customers at the counter.
• Inventory & Documentation: Immediately and accurately document the movement of all items within the warehouse management system (WMS).
• Compliance & Procedures: Follow all procedures for special item issuance and IMEP restrictions.
• Communication & Reporting: Notify planners and management regarding Part In-Advance-Check (PIAC) status and when parts need to be placed in block status.
• Transaction Management: Document all part returns, credits, transfers, and erroneous transactions.
• Order Fulfillment: Pick orders and transport them as requested.
• Inventory Control: Perform daily Inventory Cycle Counts inside the main stockroom; perform bin balances of 10 or less and document the checks; document discrepancies between bin balances and system counts.
• Warehouse Maintenance: Perform bin maintenance, new receipt put away, and ensure the counter and stockroom area remains clean and organized at all times.
• Other Duties: Perform other assigned duties to support warehouse operations.

What we are looking for:

• High School Diploma/GED equivalent.
• Proficiency in PC use, including basic working knowledge of Microsoft Office Suite (Word, Excel).
• Basic math and reading skills.
• Demonstrated ability to be detail-oriented, with the capacity to manage multiple tasks effectively in a fast-moving environment.
• Strong problem-solving skills and the ability to follow oral and/or written instructions.
• Good interpersonal skills and a proven ability to work collaboratively with both internal teams and external customers.

Ready to Elevate Your Career? Join us at CJ Logistics and be a part of something bigger. With our guided training and supportive team, you'll have everything you need to succeed. Let’s move forward together!

Pay, Benefits and More:

• Pay Range: $19.00 per hour
• Competitive compensation package
• Rapid Paid! (Ability to get hours worked paid out before payday.)
• Full health insurance (medical, dental and vision), 401(k), Life insurance, tuition assistance, PTO and MORE!
• Growing company with a performance record that continues to climb!
• Open-door work environment
• High Performance culture with a focus on a growth mindset where continuous improvement is embraced
• Opportunities for advancement!