1st Shift, Route Lead, Plano, TX

Capstone Logistics, LLC; Plano (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health, dental, vision benefits after

Job summary

Leadpoint Business Services in Plano, TX is seeking a Route Lead to support on-route operations, coordinate workforce, and ensure safe, efficient service on residential recycling routes. You will supervise driver helpers, communicate with management, assist with training, and help resolve issues to maintain quality service.

This safety-sensitive role requires strong leadership, communication, time management, and problem-solving skills, with a focus on reliability and customer satisfaction.

Qualifications

• Leadership, communication, organization, and problem-solving skills are essential.
• Experience in route management and in waste/recycling environments is preferred.
• Strong interpersonal and leadership abilities are required.
• Comfort with basic computer tools and data entry is needed.

Responsibilities

• Provide on-route support to driver helpers and support personnel
• Assist with daily route operations and workforce coordination
• Communicate effectively with employees, department managers, clients, and leadership
• Help identify and resolve route disruptions, defects, and operational issues
• Assist with hiring, onboarding, and training of employees
• Support administrative and payroll-related tasks
• Promote safety programs and procedures
• Maintain operational efficiency and quality service on residential recycling routes

Skills

Leadership

Communication

Organization

Problem solving

Time management

Computer proficiency

Route management

Tools

Microsoft Office

Job description

Leadpoint Business Services is currently seeking a dynamic leader for aRoute Leadposition at our Plano, TX location. This position supports the day-to-day performance of Leadpoint’s team on assigned residential recycling routes. The Route Lead works closely with driver helpers, support staff, department managers, and Leadpoint leadership to help ensure safe, efficient, and reliable route operations.

In this role, you’ll provide on-route support, assist with workforce coordination, communicate with employees and management, and help identify and resolve operational issues. You’ll also assist with performance tracking, safety initiatives, training, and maintaining strong customer service.

The ideal candidate will demonstrate strong leadership, communication, organization, attention to detail, and problem-solving skills. Experience in route management, particularly in the waste or recycling industry, is highly preferred.

Hourly Rate: $21.00/hour

Benefits of the Route Lead

• Health, dental, vision benefits & more after 60 days of employment
• Company-provided PPE
• An employee lunchroom with a refrigerator and microwave for your use
• Weekly pay & accrued time off

Responsibilities of the Route Lead

• Provide on-route support to driver helpers and support personnel
• Assist with daily route operations and workforce coordination
• Communicate effectively with employees, department managers, clients, and Leadpoint leadership
• Help identify and resolve route disruptions, defects, and operational issues
• Assist with hiring, onboarding, and training of employees
• Support administrative and payroll-related tasks
• Promote and support safety programs and procedures
• Help maintain operational efficiency and quality service throughout residential recycling routes

Requirements of the Route Lead

Computer Proficiency

Basic computer skills and familiarity with Microsoft Office and other workplace technology.

Interpersonal Skills

Strong communicator capable of effectively engaging with driver helpers, support staff, department managers, clients, and senior management to ensure smooth coordination of operations.

Route Management Experience

Previous experience managing or supporting routes is required. Experience in the waste or recycling industry is highly preferred.

Leadership Skills

Ability to motivate, support, and lead team members while maintaining operational efficiency and meeting performance expectations in the dynamic environment of residential recycling routes.

Problem-Solving Skills

Quick-thinking problem solver with the ability to identify and address issues such as route disruptions, defects, staffing challenges, and other operational concerns to minimize the impact on service delivery and customer satisfaction.

Time Management

Efficient time manager skilled at prioritizing tasks and allocating resources effectively to meet the daily demands of residential recycling routes.

Technical Capacity

Hands-on experience and knowledge relevant to route operations, waste and recycling, labor efficiency, and daily operational processes.

Learning Orientation

Demonstrates a commitment to continuous learning and development, with the ability to adapt to new technologies, processes, and organizational practices while promoting collaboration, accountability, and effective skills transfer within the team.

Clean Driving Record Is Required

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This is a safety sensitive position for which impairment while working presents substantial risk of injury so the company will be testing for THC.

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