197 - Valet Attendant - Overlook Medical Center - Full Time

HEALTHCARE HOSPITALITY GROUP LLC; Summit (NJ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Uniforms provided

Medical, Dental, Vision Insurance

Paid Time Off

Disability & Life Insurance

DailyPay available

Job summary

Onsight Healthcare at Overlook Medical Center in Summit, NJ, is hiring a Full-Time Valet Team Member. You will greet patients and guests, provide parking and retrieval services with urgency, and ensure safety of people and vehicles while delivering first-class customer service.

The role requires 18+, a valid driver’s license with a clean record, 2+ years of in-person customer service, outdoor work, and the ability to lift up to 50 lbs.

Qualifications

• Over 18 years old and eligible to work in the U.S.
• High school diploma or GED required.
• At least 2 years of in-person customer service experience.
• Comfortable working outdoors for the full shift.
• Must have a valid in-state driver's license with a clean record.

Responsibilities

• Greet patients, visitors and staff with warmth and empathy.
• Provide valet parking and vehicle retrieval with urgency and safety.
• Assist guests with parking equipment, kiosks, or wayfinding as needed.
• Maintain a clean, professional work environment and log vehicle records.
• Support mobility needs with wheelchair and escort services when required.
• Adhere to site rules and traffic laws while delivering service.

Skills

Customer service

Communication

Teamwork

Professionalism

Education

High school Diploma or GED

Job description

Full-Time Valet Team MemberOnsight Healthcare has been contracted to support Overlook Medical Center in Summit, New JerseyFull-time Position w/Benefits | $16.00/hour + TipsAre you a people-oriented individual with a passion for providing exceptional service? Onsight Healthcare is seeking enthusiastic and compassionate professionals to join our team! Step into an exciting career where you'll make a difference in the lives of patients, visitors, and staff every day.Why Choose Onsight Healthcare?Meaningful Impact - Be part of a supportive team that brings comfort and assistance when most needed.Professional Growth - Develop valuable customer service skills in a dynamic healthcare environment.Positive Work Environment - Join a company that values teamwork, inclusivity, respect, and employee well-being.Shift DetailsFull-time employee will work a minimum of five 8-hour shifts Sunday - SaturdayShifts and days might vary based on business needsValet Team Operating HoursSunday - Saturday6:00am - 11:00pmMinimum QualificationsOver the age of 18 years oldEligible to work for any U.S. EmployerHigh school Diploma or GEDMust have at least 2 years of strong in-person customer service experienceMust be comfortable working in an outdoor environment for the entire shiftPossess an active in-state driver's license (No Restricted Permits or Probationary Licenses).Maintained a clean driving record for the past 5 years as an active driverKey ResponsibilitiesProvide exceptional valet and customer service for patients and guests, primarily entailing the parking and retrieval of vehicles with urgency and operational efficiency, while ensuring the safety and security of people and vehiclesMay assist patients and visitors in the parking garage with parking equipment, payment kiosks, or wayfinding as needed.This role will require continuous physical engagement in an outdoor environment that at times may include being exposed to harsh elements, including severe heat, cold weather, rain, sleet, snow, and other inclement weatherPhysical involvement will include walking, standing, pushing, and pulling of various luggage/belongings in and out of a patient’s vehicle, all while delivering outstanding customer serviceDaily use of apps/technology to maintain operational efficiency and logisticsActively maintain a clean and professional work environment and deliver first-class customer serviceAbout You…You have excellent interpersonal skills and a customer-focused mindset. You know how to de-escalate difficult situations and keep a calm and composed attitude in a fast-paced environment.You are a well-spoken, professional, and able to uphold an exceptional level of integrity and customer service.You are over the age of 18, possess a valid state driver's license with a clean driving record, and have the physical stamina to stand, walk, and lift moderate weights while working in an outdoor environment.About The JobOur Hospitality and Valet Team plays a crucial role in shaping the first and last impressions of patients and guests during their hospital visits, allowing them to make a significant impact every day. This team understands that people come first, embodying exceptional customer service in their interactions with patients, guests, and hospital staff. They warmly welcome individuals and go above and beyond by providing assistance with various services, such as loading and unloading vehicles, helping those with mobility challenges, and offering wheelchair and escort services when needed. These actions are just a small part of what our team does to enhance the patient experience.LocationOverlook Medical Center in Summit, New JerseyShift DetailsFull-time employee will work a minimum of five 8-hour shifts Sunday - SaturdayShifts and days might vary based on business needsValet Team Operating HoursSunday - Saturday6:00am - 11:00pmJob ResponsibilitiesThe duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties/responsibilities may be assigned, and as an Onsight employee, you will be held to the highest professional standards.Greet patients, visitors, and staff with a consistently warm & friendly demeanor, showing compassion and empathy to everyone you interact with.Provide exceptional valet and customer service for patients and guests, primarily entailing the parking and retrieval of vehicles with urgency and operational efficiency, while ensuring the safety and security of people and vehiclesMay assist patients and visitors in the parking garage with parking equipment, payment kiosks, or wayfinding as neededSupport and work in a team environment to meet all metrics that strengthen the client relationship with Onsight Healthcare.Daily use of apps/technology to maintain operational efficiency and logisticsAssist individuals with mobility challenges, offering wheelchair and escort services as needed.Meticulously maintain records, including photos of the vehicle, condition, and other records as needed.Efficiently manage parking logistics, adhering to all site requirements and abiding by all traffic laws.Provide accurate directions and helpful information about the hospital facilities.Effectively build relationships with hospital staff, patients, guests, and teamActively maintain a clean and professional work environmentThis role will require continuous physical engagement in an outdoor environment that at times may include being exposed to harsh elements, including severe heat, cold weather, rain, sleet, snow, and other inclement weatherPhysical involvement will include walking, standing, pushing, and pulling of various luggage/belongings in and out of a patient’s vehicle, all while delivering outstanding customer serviceOther duties as assigned.Job QualificationsOver the age of 18 years oldEligible to work for any U.S. EmployerHigh school Diploma or GEDMust have at least 2 years of strong in-person customer service experienceMust be comfortable working in an outdoor environment for your entire shiftPossess a valid active in-state regular driver's license (No Permits or Probationary License)Maintained a clean driving record for the past 5 years as an active driverWork with professionalism, integrity, and compassion, supporting your team, and together represent Onsight Healthcare throughout the facilityWork well independently and as part of a teamAdequately operate apps/technology on a tablet, and continuously learn new software that may be applied to daily tasksMove with urgency and speed to prioritize multiple tasks in a fast-paced environment, paying attention to surroundings and detailsWork in a standing position for hours at a time in an outdoor environmentSafely and physically able to lift up to 50 lbsBilingual not required, but a plusEffectively build relationships with your team and others in a professional mannerStrong ability to perform at a high level of customer service in a physically demanding work environmentAbility to walk, stand, push, and pull items while showing empathy and professionalism in the workplaceCompensationBase pay of $16.00/hour plus tipsDailyPay App available (fees may apply)Annual Performance-Based Pay RaisesAdvancement OpportunitiesBenefitsAll insurance options listed are available to Full-Time employees.Options are available after 60 days of employmentUniforms providedAccrued Paid Time Off (PTO)Medical, Dental, and Vision InsuranceShort and Long-term Disability InsuranceLife and Accidental InsuranceAbout UsOnsight Healthcare provides our healthcare partners with comprehensive valet, healthcare, and customer service solutions that focus on patient care. Our business is not just delivering creative multi-service solutions, but building dynamic teams that function as an extension of our clients' healthcare facilities.Onsight Healthcare is proud to be an Equal Employment Opportunity employer. We want applicants of diverse backgrounds and hire without regard to race, color, gender, religion, national origin, ancestry, disability, age, sexual orientation, or any other characteristic protected by law.