(190) Wireless Retail Sales Advocate – Rymco LLC

Rymco LLC; Kalamazoo (MI); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Hourly pay

Commissions

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Paid training

Job summary

Rymco LLC, Authorized Retailer for Cricket Wireless, in Kalamazoo, is seeking a Wireless Retail Sales Advocate to deliver exceptional service and connect customers with wireless solutions. You’ll be the face of Cricket Wireless, helping customers choose plans, phones, and accessories.

You’ll greet customers, upsell products, and work toward sales goals while keeping the store welcoming and organized. English proficiency required; schedule includes varied weekday/weekend hours.

Qualifications

• Outgoing personality and strong communication skills.
• 1+ year of customer service experience preferred.
• English language proficiency required.

Responsibilities

• Greet and assist customers in a professional and engaging manner.
• Maintain product knowledge to effectively present and upsell wireless plans, phones, and accessories.
• Meet or exceed individual and store sales goals.
• Maintain store cleanliness, organization, and visual merchandising standards.
• Assist with marketing efforts and in-store promotions.
• Handle customer issues with care and escalate when necessary.

Skills

Outgoing personality

Communication skills

Customer service experience

Sales background

English language

Job description

Job Title

Wireless Retail Sales Advocate – Cricket Wireless (Authorized Retailer)

Company

Rymco LLC – Authorized Retailer for Cricket Wireless

Job Type

Full-Time

Pay

Earn up to $20/hour base + performance commissions. Top advocates earn up to $23/hour.

Job Overview

At Rymco LLC, we’re looking for highly motivated individuals who are ready to “go the extra smile” for our customers. As a Wireless Retail Sales Advocate, you’ll be the face of Cricket Wireless, providing outstanding service and connecting customers with the wireless solutions that best fit their needs.

Responsibilities

• Greet and assist customers in a professional and engaging manner
• Maintain product knowledge to effectively present and upsell wireless plans, phones, and accessories
• Meet or exceed individual and store sales goals
• Maintain store cleanliness, organization, and visual merchandising standards
• Assist with marketing efforts and in-store promotions
• Handle customer issues with care and elevate when necessary

Qualifications

• Outgoing personality and strong communication skills
• Strong work ethic and motivation to succeed
• 1+ year of customer service experience (Preferred)
• Sales or marketing background (Preferred, not required)
• Language English (Required)
• Availability to work:
  • Monday–Saturday: 10:00 AM – 8:00 PM
  • Sunday: 12:00 PM – 5:00 PM (Hours subject to change)

What We Offer

• Hourly Pay + Commission Opportunities
• Health, Dental & Vision Insurance
• Paid Time Off (PTO)
• Employee Discounts on Wireless Services and Products
• Paid Training Provided

Ideal Candidate Is

• Adaptable and enjoys variety in daily tasks
• Achievement-oriented and excited by challenges
• Comfortable in a fast-paced, competitive sales environment
• Willing to learn and grow with a supportive, goal-driven team

Our Culture

We describe our work environment as:

Aggressive – Competitive, growth-oriented, and driven by results.