14757- iSolved Implementation Manager - AZ, GA - On Site

Socket.dev; Chandler (AZ); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Job summary

Vensure Employer Solutions is seeking an Isolved Client Implementation Manager to oversee implementation functions for a designated team, ensuring member development and productivity. The role mentors the team, handles first-level escalations, and drives quality and timely client deliverables.

You will report performance to senior leaders and propose improvements. Requires HRIS/CRM experience, leadership capability, and iSolved familiarity, with a Bachelor’s degree or 5+ years in related work.

Qualifications

• HR/Payroll Outsourcing and/or PEO industry knowledge required.
• HRIS/CRM/Systems experience.
• Education & Experience: Bachelor's Degree or minimum of 5 years related experience; 1-2 years of management/supervisory experience; iSolved experience required.
• Required Licenses/Certifications: PHR or related certification preferred.

Responsibilities

• Oversee implementation functions for designated team and ensure development and productivity of team members.
• Execute client implementations and mentor the Client Implementation Team.
• Handle first-level client escalations and ensure quality control and timely output.
• Report team performance to Senior Leadership and identify areas for improvement.

Skills

HRIS/CRM systems

Leadership

Payroll & tax knowledge

Analytical skills

Time management

Communication

Project management

Problem solving

Office software

Education

Bachelor's degree or 5+ years related experience

1–2 years management/supervisory experience

iSolved experience

PHR or FPC certification preferred

Tools

iSolved

Job description

About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com.

Position Summary

The Isolved Client Implementation Manager oversees Implementation functions for designated team and ensures success of team members' overall development and productivity.

Essential Duties and Responsibilities

When needed, the Client Implementation Manager executes Client implementations. Mentors and supports the Client Implementation Team in all areas related to employee development and Client Implementation processes and procedures. Handles first level Client escalations. Ensures quality control and timely output of Client Implementations by effectively managing the team of Client Implementation and Sr. Client Implementation Specialists. Reports and communicates team performance to Senior Leadership and makes recommendations for areas of improvement.

Knowledge, Skills, and Abilities

HR/Payroll Outsourcing and/or PEO industry knowledge required. HRIS/CRM/Systems experience.

• Leadership/Supervisory skills
• Payroll & Tax subject matter knowledge
• Analytical skills
• Time management skills
• Excellent written and verbal communications
• Project management skills
• Problem solving skills
• Office Product knowledge

Education & Experience: Bachelor's Degree or minimum of 5 years related experience 1-2 years of management/supervisory experience iSolved Experience required.

Required Licenses And/Or Certifications: FPC, PHR or related certification preferred.

Physical, Mental, & Communication Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Frequently required to sit; occasionally required to stand and walk. Specific vision abilities required include close vision, color vision, and ability to adjust focus. Frequently required to talk and hear. Moderate concentration/intensity, which includes prolonged mental effort. Average memory, taking into consideration the amount and type of information. Noise level in the work environment is usually moderate.

Benefits

• Health Insurance: Medical, dental, and vision coverage
• Retirement Plan: 401(k) with company match
• Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
• Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.

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