14636 - Change & Communications Consultant - Virtual

Kelly Services Inc.; United States; On-site; USD 4,959,360 - 8,265,600; Full time

Job summary

Kelly Services Inc. in the United States is seeking a Strategic Change Leader to drive organizational transformation and ongoing process improvements. You will create and implement change management strategies to maximize adoption and minimize resistance.

You will lead cross-functional teams, collaborate with senior leadership, design training programs, and develop documentation to support consistent adoption and continuous improvement across the organization.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Proven experience leading change management initiatives in M&A or transformation contexts.
• Strong written and verbal communication skills with senior leaders.
• Experience partnering with senior leadership to drive adoption and alignment.

Responsibilities

• Develops and implements comprehensive change management strategies aligned with goals.
• Guides complex change initiatives with organizational development expertise.
• Leads cross-functional teams to identify and mitigate change risks.
• Designs change plans with risk assessment and mitigation for smooth transitions.
• Creates training programs and change documentation to support adoption.

Skills

Communication skills

Stakeholder management

Leadership

Mentoring

Education

Bachelor's degree in Business / Organizational Development / Communications or related field

Tools

Lean Six Sigma (preferred)

Job description

USA | Other | Full-time

Job Reference: 14636 - Posted 27-Jul-2026

Together we change lives .

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You'll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives.

The role will carryout projects in relation toorganizational transformationandongoing process improvements to improve the effectiveness and efficiency of the organization. Creates and implements change management strategies and plans that maximize employee adoption and usage and minimize resistance.

Strategic Change Leadership

• Develops and implements comprehensive change management strategies that align with organizational goals and objectives.
• Applies advanced knowledge of organizational development and transformation strategies to guide complex change initiatives.
• Demonstrates strategic thinking and problem-solving skills to navigate ambiguous or evolving change scenarios.
• Conducts thorough impact assessments to understand the scope and implications of proposed changes.
• Leads cross-functional teams in identifying, assessing, and mitigating risks associated with organizational changes.
• Designs and implements change management plans, including risk assessment and mitigation strategies, to ensure smooth transitions and minimize disruption to business operations.

Stakeholder Engagement & Communication

• Collaborates with senior leadership to communicate change initiatives effectively and gain stakeholder buy-in.
• Exhibits excellent communication and stakeholder management skills to engage and align diverse groups across the organization.
• Uses strong leadership and influencing skills to drive organizational change initiatives and build support at all levels.

Change Enablement & Training

• Facilitates training and support programs that equip employees with the skills and knowledge needed to adapt to change.
• Develops and maintain change management documentation, including policies, procedures, and best practices, to support consistent adoption.
• Provides expert guidance and mentorship to junior change management professionals, fostering a culture of continuous improvement.

Performance Measurement & Continuous Improvement

• Monitors and evaluates the effectiveness of change management initiatives, providing data-driven insights and recommendations for improvement.
• Conducts post-implementation reviews to assess the success of change initiatives and identify areas for future enhancement.
• Manages and resolves conflict constructively, fostering a culture of continuous improvement and organizational resilience.

Methodology & Tools Proficiency

• Shows adaptability and resilience to thrive in dynamic and uncertain environments.

Requirements

• Bachelor's degree in Business , Organizational Development, Communications, Human Resources, or a related field; equivalent experience considered.
• Proven experience leading change management initiatives in the context of mergers/acquisitions, divestitures, cultural or strategic transformation, or ongoing process improvement.
• Familiarity with process improvement methodologies such as Lean or Six Sigma is a plus.
• Strong track record of partnering with senior leadership and cross-functional teams to drive stakeholder alignment and adoption.
• Excellent written and verbal communication skills, with the ability to tailor messaging for diverse audiences and levels of the organization.

Base pay range for this position is $40.00-60.00/hr. Finalhourlycompensation will be based on experience and may vary by geographic location.

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.